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Toyota of North Austin - Service Center

Austin, TX

4.1
1,312 Reviews

1,312 Reviews of Toyota of North Austin - Service Center

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July 02, 2025

I've been using their services since 2017 when I moved to Austin and they always take good care of me and my car. I've never had any issues with my car and I'm thankful for the preventative care services tha More

by Carmecia B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Jones
July 02, 2025

Simple tire rotation and oil change. They did the service efficiently and quickly. Drop off and pickup were seamless. Advisor and payment desk were quick, helpful and painless. More

by Avalon owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
July 02, 2025

The service was quick, but the discount was minimal even though I always bring my Toyota Camry here. My car is never washed unless I specifically request it — that should really be done automatically. More

by ruby.ybarra1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Jul 03, 2025 -

Toyota of North Austin responded

Thank you for your feedback. We apologize for that your recent service visit did not meet your expectations.  I would like to look know more details about your experience. If you would be open to discussing, please contact me directly at jeaster@toyotaofnorthaustin.com. Josie Easter, Service Customer Relations

July 01, 2025

The dealers there work fast with you. They really get what you asked for done. More

by Loc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikati, Luckey
Jul 02, 2025 -

Toyota of North Austin responded

Hi Loc, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 01, 2025

Timely, efficient and friendly service. Detailed service proposals and no pressure to accept the recommendations. More

by gregarch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Calamore
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

Were willing to work with me on my warranty and service needs, which I appreciated More

by BillyBob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil
Jul 02, 2025 -

Toyota of North Austin responded

Hi, we are very happy to have provided you with such a positive experience! We hope to see you soon!

June 30, 2025

Always treated with kindness & respect! A great team, they do quality work! Appreciate your business! More

by Joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liam & Gabriel are great workers!
Jul 02, 2025 -

Toyota of North Austin responded

Hi Joy, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 28, 2025

For the second time they were unable to resolve my issue. They told me I needed a new front camera and asked me to make an appointment which I did. I left my car in the morning and five hours later they left More

by dmad842
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jenner
Jul 01, 2025 -

Toyota of North Austin responded

Thank you for your feedback. We apologize for the extended wait time and any inconvenience it caused. We strive to honor our appointment times and communicate delays when they occur, and we regret that this didn’t happen during your visit. I would like to look know more details about your experience. If you would be open to discussing, please contact me directly at jeaster@toyotaofnorthaustin.com. Josie Easter, Service Customer Relations

June 26, 2025

Quick service done correctly. Service was scheduled the same day and completed in a short among of time. More

by levortex100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Calamore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryson Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Natalit Castillo Sarmiento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sat Amor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anais Frappoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2025 -

Toyota of North Austin responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 25, 2025

Prompt attention to my car. It was finished in record time. Thank you, Luckey for your service. More

by nieshabell14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikati Luckey
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