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1,286 Reviews of Toyota of North Austin - Service Center
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June 11, 2025
Quick and easy to understand. Usually I have my boyfriend come in so I don’t ask for the wrong things and Omar made it super easy to understand my cars needs and how to get it don Usually I have my boyfriend come in so I don’t ask for the wrong things and Omar made it super easy to understand my cars needs and how to get it done. The shuttle took a little and the woman driving was not having the best day based on her demeanor but overall quick service and mostly friendly staff. More
by celestenguyen1
Employees Worked With
June 11, 2025
Awesome first visit for me. Started off with a phone call where someone competent and polite ACTUALLY ANSWERED THE PHONE!! I told him I need a transmission fluid exchange and he Started off with a phone call where someone competent and polite ACTUALLY ANSWERED THE PHONE!! I told him I need a transmission fluid exchange and he quickly quoted me a ballpark figure and he could take my car in an hour!! Done in about an hour and at the exact same price. First class and fast all the way. I will be a repeat customer 4 sure. More
by StephenH
Employees Worked With
Zac
June 10, 2025
Hit or miss. Lots of employees standing around goofing off apparently just there to find out which customer service rep gets which car. Other than that it doesn’t Lots of employees standing around goofing off apparently just there to find out which customer service rep gets which car. Other than that it doesn’t seem like they do anything else. Customer service reps seem stretched thin, just trying to get people in and out, not a whole lot of customer service going on. Guy who “helped” me didn’t hand me my keys, thank me for coming, or say goodbye. I waited for my keys until someone pointed out that they’re already in the car. Ok, guess that’s my sign to go. Also the “Quiet waiting room” isn’t quiet most of the time. Loud kids, people listening to music on their phone speakers, etc. Both waiting rooms are run-down and depressing. Have gone to North Toyota in the past, have had similar experiences, with one or two reps who actually seem like they care and don’t hate their jobs. More
by chriskehoe
Employees Worked With
Luckey
June 09, 2025
No one calls you back. You get hung up on when they put you on hold. You get the runaround and no one knows anything when you ask. It’s always “I don’t know” You get hung up on when they put you on hold. You get the runaround and no one knows anything when you ask. It’s always “I don’t know” More
by melodie_ma
Employees Worked With
William, Nathan baker, Angel
June 07, 2025
Quick and efficient. Very easy to get done.. Glad I chose Toyota of North Austin Very easy to get done.. Glad I chose Toyota of North Austin More
by Budndoc
Employees Worked With
June 03, 2025
Service is excellent. You are well informed from start to finish about any parts that need to be changed due to the mileage and you are well assured that your car is in o You are well informed from start to finish about any parts that need to be changed due to the mileage and you are well assured that your car is in optimum condition. More
by annavieira255
Employees Worked With
