Back

Toyota of North Austin - Service Center

Austin, TX

4.1
1,256 Reviews

1,256 Reviews of Toyota of North Austin - Service Center

Sort by
January 26, 2025

Everyone is always very kind and helpful and my needs are taken care of. In a very professional way More

by Rose Ann Littlepage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Case Elliot
Jan 27, 2025 -

Toyota of North Austin responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

January 26, 2025

Service center did a great job addressing my service needs. Great waiting area felt like I was in my home office. More

by jtarantolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Weisbly
Jan 31, 2025 -

Toyota of North Austin responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 24, 2025

Rude, disgusting, low life's are the service and parts guys. Never buying a Toyota for this reason. Jared greeted me with "yes?" And treatment got worse. Parts xxxx Carlos Rodriguez made me wait 10 min be More

by srona8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared. , Martin Flores, Phillip Weisbly, Walter Ortiz
Jan 26, 2025 -

Toyota of North Austin responded

We sincerely apologize for the experience you had during your visit. Your feedback is deeply concerning, as it does not align with the level of professionalism and respect we strive to provide to every customer. Please know that we take your concerns seriously and will review this matter internally to ensure we address the behavior you described. If you would like to share more details or discuss your experience further, please reach out to me directly. We value your feedback and the opportunity to learn and improve. Thank you for bringing this to our attention. Javier Tijerina, Parts Director jtijerina@toyotaofnorthaustin.com

January 20, 2025

Offered a great deal on an oil change and did a great job. Also checked over things like lights, brake pads and tires. And found a nail in one of the tires so I was able to get that fixed with out the fu More

by LV Papa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikati Luckey
Jan 22, 2025 -

Toyota of North Austin responded

Hello Lv, we're happy you found our staff to be so supportive during your experience here at Toyota of North Austin. We are always more than happy to assist you if anything else comes up. Take care!

January 19, 2025

Atención personalizada excelente, dando respuesta a todo lo planteado, rapidez en el servicio y calidad More

by giovannijoseeman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikati Luckey
Jan 21, 2025 -

Toyota of North Austin responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 18, 2025

The guy who greeted was excellent I would be happy to have him again I’m beginning to like company. More

by Sarver4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t rember his name. He told me
Jan 20, 2025 -

Toyota of North Austin responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 18, 2025

Jared is great at suggesting maintenance services to keep my 2013 Toyota Prius C with 189,000 miles running smoothly. Jared always goes the extra mile, & he has great communication with mechanics. More

by jnzarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Jones
Jan 20, 2025 -

Toyota of North Austin responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 18, 2025

Jared is great At suggesting services to keep my Prius C up & running. My car is a 2014 with 190,000 miles. More

by jnzarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared jones
Jan 20, 2025 -

Toyota of North Austin responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 18, 2025

Absolutely awful experience at every step of my visit. They do not respect your time, go elsewhere. More

by ToyotaNorthAustinSucks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared
Jan 21, 2025 -

Toyota of North Austin responded

Thank you for your feedback. I cannot look up the details of your visit with just your username. Please get in touch with me at your earliest convenience as I would really like to assist you. Josie Easter, Service Customer Relations jeaster@toyotaofnorthaustin.com

January 17, 2025

The service center is well organized and runs like a clock. I have confidence that they are servicing my vehicle in a professional manner back in the service bay. More

by ariel.preminger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arielle Contreras
Jan 20, 2025 -

Toyota of North Austin responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

...
11
...