Back

Toyota of North Austin - Service Center

Austin, TX

4.1
1,282 Reviews

1,282 Reviews of Toyota of North Austin - Service Center

Sort by
October 04, 2024

Friendly staff that left with knowledgeable of my vehicle. I feel welcome & talked to as a human who is not mechanics knowledgeable. I feel communicated with as to the work & future of my vehicle. More

by too_yoda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Toyota of North Austin responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

October 04, 2024

My 35k mile service went smooth. I was able to get in and out within an hour and a half. I had great communication with my advisor! More

by Lissettem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Calamore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Toyota of North Austin responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 04, 2024

I can tell a significant improvement in customer service at the dealership since my last visit a year ago. Sergio was able to get my vehicle in and provided us with speedy and friendly service. I am impress More

by chelsea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Toyota of North Austin responded

Hello Chelsea, we're happy you found Sergio to be so supportive during your experience here at Toyota of North Austin. Feel free to reach out to us if you need anything. Have a wonderful day.

October 03, 2024

Sergio was super helpful with all my questions. He was also so speedy. I’ll definitely be coming back to Sergio More

by silvaauroram
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sat Amor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lesly Albiter Casas
Oct 06, 2024 -

Toyota of North Austin responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

October 03, 2024

The customer service was good/friendly and my car was done in a timely manner. More

by Aspen.rules5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Calamore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Toyota of North Austin responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 02, 2024

Joe, was very friendly and courteous and explained my appointment service wait. Free doughnuts for breakfast help the wait . More

by sillycat2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Calamore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Toyota of North Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of North Austin. We are always more than happy to assist you if anything else comes up. Take care!

October 02, 2024

Very efficient, organized, and clean! Very well run dealership! I always have a positive experience getting my car serviced here! More

by Brianna Bulkeley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Toyota of North Austin responded

Hi Brianna, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 02, 2024

Excelente servicio, muy amicable y sobre todo cumple con el plazo se 50 minutos que me dijo al principio. Gracias Sergio. More

by mboka5310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Toyota of North Austin responded

Hola, ¡estamos muy contentos de haberte brindado una experiencia tan positiva! Si tienes más preguntas, llámanos. ¡Siempre estaremos encantados de ayudarte!

October 02, 2024

Joe was super nice, efficient, and friendly. He took his time with me to solve an issue I’ve had since I got the car — bonus! The waiting room could be a little cleaner, but I understand it’s a More

by rachel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Calamore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Toyota of North Austin responded

Hello Rachel, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

October 02, 2024

Great place to get your car serviced. They set expectations well and notify you of any changes in status through texts More

by Moham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Weisbly
Oct 06, 2024 -

Toyota of North Austin responded

Hi Moham, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

...
28
...