Toyota of North Austin - Service Center

Martin Flores deserves a raise. I had a recall on my car and he made it the best car repair experience I’ve ever had. I had a recall on my car and he made it the best car repair experience I’ve ever had. More

Joe in Service was super honest and quick! Narrowed down issue saved thousands. Was misled by previous mechanic elsewhere. Definitely trust and recommend, will be back! Narrowed down issue saved thousands. Was misled by previous mechanic elsewhere. Definitely trust and recommend, will be back! More

Just had my car serviced at Toyota of North Austin, where I both bought the car used, and bought a warranty and service contract. The team here and the protocols at Toyota of North Austin are outstanding! Fi I both bought the car used, and bought a warranty and service contract. The team here and the protocols at Toyota of North Austin are outstanding! First off, I was able to schedule an appointment in advance so that I could wait on my car while it was worked on and the service appointment was taken on time and was completed very quickly. When they had completed looking over my vehicle they sent me a text with a link to a video of the service technician walking around my car and showing me the items he was recommending be serviced. Then when I spoke with my service rep, there was an estimate ready to go and recommendations on tires for the two tires that need to be replaced. When it turned out that they didn't have the tires and stock that they had recommended and quoted me, they upgraded my tires to the Michelin, and they gave them to me for the same price as the tires originally quoted along with the warranty. On the whole every single person I worked with was cheerful, helpful, and prompt. Can't recommend enough. More

Good custumer service. Good time to fix the car problem. Excellent way to picking up the car. Good time to fix the car problem. Excellent way to picking up the car. More

The extended warranty that this dealership sells is Horrible!, I purchased the premium coverage, and of the 7 items that needed to be replaced, only 1 was covered, the others were denied! Secondly, it Horrible!, I purchased the premium coverage, and of the 7 items that needed to be replaced, only 1 was covered, the others were denied! Secondly, it took almost two weeks for the extended warranty inspector to go by to look, and so I was with out a car for two weeks. The service guys expressed his frustration about the extended warranty approval of replacing some of the parts, then calling back two days later and denying it, What the xxxx! So I don't down the service dept., but feel that they could of done more with the SCAM of the extended warranty they sell! More

Excelente customer service, pretty good, will recommend, got my second car there, good stuff. Wonderful got my second car there, good stuff. Wonderful More

All is good Service and pleasant staff. Also very knowledgeable and communicative. Ramin was a great help. Also very knowledgeable and communicative. Ramin was a great help. More

Bad service and lack of customer service not providing quality services and answering all questions quality services and answering all questions More

Prompt and detailed service. Work done quickly and keep you advised of progress. Clean and friendly. Work done quickly and keep you advised of progress. Clean and friendly. More

Thanks to Walter for the help every time I go to get my car serviced. car serviced. More