Toyota of North Austin - Service Center

This dealership one of best dealerships I have ever been ,, they have great service and they are so nice and helpful. ,, they have great service and they are so nice and helpful. More

Great dealership. Knowledgeable service representatives. Jared Jones is a fantastically fair service representative & truly understands cars. Knowledgeable service representatives. Jared Jones is a fantastically fair service representative & truly understands cars. More

040524 Sent to Toy NA via website I have brought my Avalon Limited Hybrid to Charles Mund, Toyota NA since I moved here during the pandemic for ALL SERVICES. My last three (3) visits for service have Avalon Limited Hybrid to Charles Mund, Toyota NA since I moved here during the pandemic for ALL SERVICES. My last three (3) visits for service have been embarrassing. I have NOT received a Multi-Point Inspection. The service Rep has NOT ONCE come into the waiting room to offer any services/fluids/suggestions. I brought my car in for a 35k service and did not receive a 35k service. I am livid. The last three reps have been awful, the service has been embarrassing, and I have zero trust in anything you claimed you performed. I come to Toyota willing to pay extra money to service my car by specialist. I asked for the MANAGER to call me when I was contacted via FB due to a bad review. Well the phone message (which was supposed to be via email), was left by a man with no LAST NAME OR TITLE. I WANT TO SPEAK WITH THE HEAD OF SERVICE OR OWNERSHIP. PERIOD. More

I thought I was going to be there for 1 1/2 hours but it only took 45 min for a prior holiday weekend . TYSM for the quick service only took 45 min for a prior holiday weekend . TYSM for the quick service More

Very friendly guys! Comfortable room to wait. Great service ! I totally recommend this place ! Thanks! Comfortable room to wait. Great service ! I totally recommend this place ! Thanks! More

They finished car in under 1 hr. I would give a five, but needed extra words. I would give a five, but needed extra words. More

Amazing customer service from Jared! The quickest and most efficient. The staff went above and beyond. The quickest and most efficient. The staff went above and beyond. More

The service advisor was courteous and professional He helped to detect the issue of my battery. helped to detect the issue of my battery. More

All the staff are friendly and kind. They have a smooth process of informing you of what they find and having you decide what you want them to proceed with, which is even possible to adj They have a smooth process of informing you of what they find and having you decide what you want them to proceed with, which is even possible to adjust by texting them or through their online platform while you are in the waiting room. Very efficient with their time and my time. More

Para ser honesto… el servicio fue pésimo me tuvieron esperando más de 30 minutos aún cuando solo habían no más de 3 carros cuando al fin decidieron aparecer para preguntar que necesitaba había transcurr esperando más de 30 minutos aún cuando solo habían no más de 3 carros cuando al fin decidieron aparecer para preguntar que necesitaba había transcurrido casi 50 minutos… lo que debía ser una revisión rápida tardó más de 2 horas de espera cuando solo habían poco más de 5 carros en los cuales estaban trabajando… le doy una estrella porque es lo mínimo que puedo dar si fuera posible le daría 0 estrella. More