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Toyota of North Austin - Service Center

Austin, TX

4.2
849 Reviews

849 Reviews of Toyota of North Austin - Service Center

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July 24, 2021

Friendly, quick, reliable service. Professional, courteous, and well organized. They found the issue with my tire and resolved it. I can now travel to my vacation destination without the worry of my More

by Greg
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 31, 2021 -

Toyota of North Austin responded

Hi Greg! We are happy to hear that your visit to our service department went well. We hope you had a lovely vacation and we look forward to working with you again!

July 24, 2021

Service advisor was courteous and communicated about the issues well. He made me feel at ease about my repair decisions that had to be made. I will ask for him in the future. More

by S Jordan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Coyne
Aug 31, 2021 -

Toyota of North Austin responded

Thank you for trusting us to service your vehicle. We are happy to hear that Kevin was a pleasure to work with and took such good care of you. We look forward to working with you more in the future and wish you safe travels.

July 23, 2021

Great Service ! Good people ! Take it or leave it . 25 words is too much. I had good service and the people were good. Thanks, DJ More

by davidnj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Hernandez, Lauren Clarke
Aug 31, 2021 -

Toyota of North Austin responded

Great review! Great customer! Thank you for letting us know how your visit to our dealership was. We look forward to working with you again!

July 20, 2021

Charles Maund has treated our family like family for over 10 years. They never fail to impress! I've recommended family and friends to their sales and service and have never been disappointed! Charles Maund More

by durond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Toyota of North Austin responded

We are truly blessed to have such a loyal customer. We have loved working with you through the years and are excited to continue helping you service your vehicles and find your dream cars! THANK YOU!

July 08, 2021

The whole service department deserves a pat on the back. The whole team goes above and beyond. It all starts with the service advisor -Jerry Hernandez and the entire team. Hats off to you guys. More

by sbus46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Hernandez
Aug 31, 2021 -

Toyota of North Austin responded

Thank you for your kind words! We truly appreciate you trusting us to service your vehicle. We work hard to make sure our customers are taken care of and we are happy to hear that Jerry exceeded those expectations. We look forward to working with you again!

July 04, 2021

Excellent service, competitive prices, nice people, unable to get hold of people via phone easily, clean facilities, very busy service center, and understanding service advisors. More

by zm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel
Aug 31, 2021 -

Toyota of North Austin responded

We truly appreciate you taking the time to let us know about your service experience. We will continue to work hard to make sure our customers are taken care of correctly and timely. We look forward to working with you again!

June 20, 2021

Kevin Coyne has given me excellent service throughout my relationship with your dealership.And he explaines clearly to me what I need done .The pricing seems fair to me More

by Ptierney05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin coyne
Aug 30, 2021 -

Toyota of North Austin responded

Thank you thank you for your kind words! We work hard to make sure our customers are taken care of and are happy to hear that Kevin continues to provide excellent service. We look forward to working with you more.

June 19, 2021

The service I had was excellent. Jerry kept me informed throughout. The courtesy ride home and back to service was great. Fast, friendly, and convenient. More

by Jay-Low
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Hernandez
Aug 30, 2021 -

Toyota of North Austin responded

We truly appreciate you taking the time to tell us about your experience with our service department. We look forward to working with you again!

June 17, 2021

Angel Rodriguez always does a great job as far as customer service. Glen in parts is always kind and the ladies behind the counter taking your $ are the bomb…super nice. More

by christophersustaita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
Aug 30, 2021 -

Toyota of North Austin responded

Thank you for your kind words! We truly appreciate you being a loyal customer and taking the time to tell us about your experiences with our service and parts department. We looking forward to working with you more!

Aug 30, 2021 -

christophersustaita responded

John Rivera did great as well. The whole staff is awesome…

May 28, 2021

Arrived at my scheduled time and was greeted by a service personnel in minutes. There for my first scheduled maintenance which was completed quickly and I was on my way within an hour. Everyone was very nice More

by Ronald Shapiro
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
can't remember
Jun 01, 2021 -

Toyota of North Austin responded

Hi Ronald! Thank you for trusting us with the service of your vehicle. We are happy to hear that our team took good care of you and was able to get you situated quickly. We look forward to working with you again and wish you safe travels!

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