Toyota of North Austin - Service Center

It was fast. Waiting room was nice. Good amenities. Omar was very helpful and kind Waiting room was nice. Good amenities. Omar was very helpful and kind More

We love Toyota of North Austin, great staff, great cars. Every time are there the atmosphere is percect! Just the best place to be! I love my Toyota Every time are there the atmosphere is percect! Just the best place to be! I love my Toyota More

I did not expect this kind of service from an official dealer. I brought my Toyota RAV4 (5,000 miles) in for routine maintenance, and my metal valve stem caps were stolen and replaced with cheap plastic o dealer. I brought my Toyota RAV4 (5,000 miles) in for routine maintenance, and my metal valve stem caps were stolen and replaced with cheap plastic ones. I have before and after photos, as well as a photo report from the service advisor confirming the switch. If they can steal something as small as this, who knows what else they might steal or do incorrectly? Very disappointed with this level of service. More

Pesimo servicio en la parte de mantenimiento Lentisimos en el servicio y engañan a clientes en el servicio y engañan a clientes More

Very Rude Service team No communication Porters driving vehicles crazy I witnessed mine being driven like that the guy was ready to race him with a Toyota Camry not professional I was pissed to say driving vehicles crazy I witnessed mine being driven like that the guy was ready to race him with a Toyota Camry not professional I was pissed to say the least. Time management sucks Customer Service Sucks The ladies to pay the bill, were the only ones who had customer service very friendly. The thing I didn’t like personally nothing was said about my vehicle, Other dealerships give a automized description on ur vehicle and videos of what was done not this dealership they could care less here’s your paperwork goodbye. This Dealership needs help. They need to put an undercover person to come in and witness some things being done overall. More

Excellent service and treatment of customer that’s all I have to say thank you have to say thank you More

Awful service department. Twice we asked them to fix the automatic light (day) and dark (night) display setting. Twice they didn't. Twice we asked them to fix the automatic light (day) and dark (night) display setting. Twice they didn't. More

The wait time was a bit long, but the service was excellent. I recently had to replace my car battery because it was dead, and since it was still under warranty, they replaced it at no cost. I apprec excellent. I recently had to replace my car battery because it was dead, and since it was still under warranty, they replaced it at no cost. I appreciate their professionalism and efficiency! More

It was good. I wanted to change my old and they did it.Nathen was professional and helpful. Thank you so much. I wanted to change my old and they did it.Nathen was professional and helpful. Thank you so much. More

Specifically about the service department: always ask for them to explain the bill, before you pay. There are extra fees that are never quoted. Also, making an appointment online is not free, it’s a $25 char them to explain the bill, before you pay. There are extra fees that are never quoted. Also, making an appointment online is not free, it’s a $25 charge on your bill. More