Toyota of North Charlotte

RAV4 Service Job Edwin Montalvo was very nice and very helpful. He explained very clearly what is the problem of my car and the next steps that will be done. Definit Edwin Montalvo was very nice and very helpful. He explained very clearly what is the problem of my car and the next steps that will be done. Definitely Toyota of North Charlotte will be the home of my RAV4 for servicing. More

Excellent, friendly service that had me in and out! I was very happy with the level of service that I received from Rob Milligan and the service team. Rob was friendly and accommodating, and had me in I was very happy with the level of service that I received from Rob Milligan and the service team. Rob was friendly and accommodating, and had me in and out in the time that he promised. From the attention that I received from Keyonna when I was 4Runner shopping in the spring to the excellent service department, Toyota of N Charlotte is 2 for 2 in our book with outstanding customer service. More

New 2016 4Runner This dealership has awesome customer service from the time you walk into the dealership until the time you leave. We had been looking locally for a n This dealership has awesome customer service from the time you walk into the dealership until the time you leave. We had been looking locally for a new 4Runner and just weren't happy with the selection or the pricing and a friend recommended this dealership, in particular, Chris Wickson. We were met by Victoria (who did an excellent job showing us the vehicle and being available during the entire time that we were there), and then met with Michael Brown and Chris Wickson. Both of these guys were extremely helpful, honest and really accommodating, going above and beyond to make a good experience for us. Last, just not least, Janelle Harris in finance worked quickly and efficiently to make sure we were taken care of before we left. Thanks to all for a job well done! More

Happy with results! I took my Rav4 in for an inspection the other day and was very well treated by Will Gaddy. It did not take long at all (less time than expected). So I took my Rav4 in for an inspection the other day and was very well treated by Will Gaddy. It did not take long at all (less time than expected). So of course I was thrilled. Somehow my GPS had stopped talking to me so a very nice gentleman helped correct this for me. Then I had a rubbed place on the side of my vehicle and a gentlemen in the service dept used a miracle cream and rubbed it out so you could not see it any more. Needless to say I was very happy when I left there. More

First visit after moving VA to NC Our 110,000 mile service on our Sienna, after five years with a very good dealer in northern Virginia (Miller Toyota of Manassas). Eric Olsen and this Our 110,000 mile service on our Sienna, after five years with a very good dealer in northern Virginia (Miller Toyota of Manassas). Eric Olsen and this dealership were every bit as good, but surprisingly different in the details. A great waiting area, and when we needed a couple of hours more work than expected, they shuttled us to a nearby restaurant where we had a leisurely lunch. More

Amazing Expereince! Janelle Harris, Chris Supple, Darryl & Vlad were amazing to work with. We went in to Toyota with a budget and they exceeded our expectations. Not only Janelle Harris, Chris Supple, Darryl & Vlad were amazing to work with. We went in to Toyota with a budget and they exceeded our expectations. Not only did we take home 4-Runner, we brought with us the most positive car buying experience yet. Relatively quick process, organized, comfortable and even fun! Thanks Toyota of North Charlotte! :) More

Excellent ! Superb Customer Service ! My first visit there, Greg, Darryl and Janelle Harris were excellent in assisting us however the finance dept. was terrible the way they treated us. My first visit there, Greg, Darryl and Janelle Harris were excellent in assisting us however the finance dept. was terrible the way they treated us. More

Great customer Service My service representative was Rob Mulligan he was informative, helpful and the service was completed in a reasonable amount of time. I always think t My service representative was Rob Mulligan he was informative, helpful and the service was completed in a reasonable amount of time. I always think the cost is higher than it should be however. More

10,000 mile maintenance In for 10,000 maintenance. Was handled quickly and professionally by Bret Rise. Waited in the comfortable environment and was very happy with my total In for 10,000 maintenance. Was handled quickly and professionally by Bret Rise. Waited in the comfortable environment and was very happy with my total experience. would definitely recommend this service department. More

Exceptional Service THE SERVICE WAS PROFESSIONAL FROM START TO FINISH. THE YOUNG LADY THAT SHOWED MY HUSBAND AND I THE CARS, AND TOOK US ON THE TEST DRIVE, WAS VERY KNO THE SERVICE WAS PROFESSIONAL FROM START TO FINISH. THE YOUNG LADY THAT SHOWED MY HUSBAND AND I THE CARS, AND TOOK US ON THE TEST DRIVE, WAS VERY KNOWLEDGABLE OF THE DIFFERENT VEHICLES THAT I WAS INTERESTED IN. RICH SANTELLA WAS THE PERFECT FIT FOR THE SALE OF THE CAR, NOT ONLY WAS HE PROFESSIONAL AND EXPERIENCED, HE WAS WAS MOST PATIENT. WALTER HOOVER, WAS A PLEASURE AS WELL! DAVID WATTS EXCEPTIONAL CUSTOMER-SERVICE PROFESSIONAL THROUGH THE COMPLETION OF THE TRANSACTION. I WOULD DEFINITELY RECOMMEND THIS DEALERSHIP!!! More