Toyota of North Charlotte - Service Center

Courteous, car finished on time. Very happy with the service on my vehicle and the staff was very helpful and courteous. I would recommend this Toyota dealership to anyone. Thank you Very happy with the service on my vehicle and the staff was very helpful and courteous. I would recommend this Toyota dealership to anyone. Thank you to Eric Olsen for all of his help. More

Awesome . I will, I do and always will recommend this dealership. Top notch customer service for service, sales and body shop. I'm an insurance agent in the a . I will, I do and always will recommend this dealership. Top notch customer service for service, sales and body shop. I'm an insurance agent in the area, and refer my customers daily More

Very professional and efficient Very respectful and efficient and able to talk about any problems concerning vehicle professionally. Explaining each problem that needed to be taken c Very respectful and efficient and able to talk about any problems concerning vehicle professionally. Explaining each problem that needed to be taken care of and what to expect. Highly recommended. More

They wrecked my car I took my 2016 4 Runner in for a front end alignment and they wrecked my car before the work was even started. They still haven't fixed my vehicle. I took my 2016 4 Runner in for a front end alignment and they wrecked my car before the work was even started. They still haven't fixed my vehicle. More

Service experience with Eric Olsen was fabulous! Eric Olsen & the whole service dept was a pleasure working with! Everything was done in a timely manner & Eric himself was wonderful & very pleasant, Eric Olsen & the whole service dept was a pleasure working with! Everything was done in a timely manner & Eric himself was wonderful & very pleasant, highly recommend More

Rob and Grant are FIRST CLASS employees!! Rob and Grant are very customer service oriented! Both of them went far and beyond the call of duty! I would definitely recommend both of them! The de Rob and Grant are very customer service oriented! Both of them went far and beyond the call of duty! I would definitely recommend both of them! The dealership should be honored to have them as employees! More

Great customer service Service experience is great value. Service work is completed timely and accurately each time. The waiting area is comfortable so time goes fast when w Service experience is great value. Service work is completed timely and accurately each time. The waiting area is comfortable so time goes fast when waiting More

Great Repair Job Great experience working with Scott Magnuson. Friendly professional service & arranged for a rental car. I am very pleased & would recommend this co Great experience working with Scott Magnuson. Friendly professional service & arranged for a rental car. I am very pleased & would recommend this collision service center for repair. More

Scheduled Service experience with Edwin Montalvo It is extremely convenient to be able to schedule service appointments at this dealership. There is a comfortable waiting area while the work is done, It is extremely convenient to be able to schedule service appointments at this dealership. There is a comfortable waiting area while the work is done, and the area has even been improved with a snack bar. There are nice barriers between work table areas and the TV set, so time waiting can be productive with a laptop. Ordinarily the service is prompt and uneventful, and the car has been problem free for 10 years. This time I needed some more extensive maintenance, and I got good and balanced counsel from Mr. Montalvo: he weighed the pros and cons of having the work done in a balanced way. When it became clear that my appointment would take longer than originally scheduled, Mr. Montalvo offered me a shuttle so that I could have a productive day. The service was prompt, courteous, and well coordinated from checkin to payment. More

Mannerism Edwin Montalvo was very courteous and professional. He made sure that I knew what was of importance and needed to be taken care of at a later time. Edwin Montalvo was very courteous and professional. He made sure that I knew what was of importance and needed to be taken care of at a later time. More