Toyota of North Charlotte - Service Center

Friendly and knowledgable staff that is always willing to help... they get the job done!I have purchased six toyotas in the last 4 years. help... they get the job done!I have purchased six toyotas in the last 4 years. More

New car Excellent experience when buying a car. Salesman worked with me and there was no pressure. Everyone was so supportive and I left with a good feeling. Excellent experience when buying a car. Salesman worked with me and there was no pressure. Everyone was so supportive and I left with a good feeling. I did not go in to buy a car, but to have my 12-year-old RAV4 serviced. The timing was right to get a new vehicle. So happy. More

Went in for Service and Left with a new car. Everyone was great to work with. They made sure I understood everything about the car I was purchasing. It was much quicker than when I brought my la Everyone was great to work with. They made sure I understood everything about the car I was purchasing. It was much quicker than when I brought my last Camry 5 years ago. More

Good customer service Eric, in the service department, did an excellent job of correcting what could have been a very poor customer experience. He not only took the time to Eric, in the service department, did an excellent job of correcting what could have been a very poor customer experience. He not only took the time to listen to my concerns but saw to it that a solution we all could agree upon was reached. It’s refreshing to see that people like Eric still do care about customer service! I will definitely be coming back here in the future for my automotive needs. More

Sean Matanovic was such a great help to us Traveling from CT to FL last Saturday, my wife and I (65,75) had our battery system light come on on rt81, about 75 miles from rt77. My wife called Se Traveling from CT to FL last Saturday, my wife and I (65,75) had our battery system light come on on rt81, about 75 miles from rt77. My wife called Sean who told us they had the part and would be open until 7pm. He calmed our fears and guided us the hour and 1/2 to the dealership. Once there he got a mechanic on the job immediately. Unfortunately the engine was too hot, freezing the bolts, making it impossible to remove the alternator. We made an appt with Concord Toyota who also had the part and was open for service Sunday at 9am. Now we had to get the car to Concord. Sean not only arranged local towing, he personally drove us to our hotel in Concord. His professionalism in doing his job was outstanding. However, a young man, unknown to us, to drive us to our hotel in the dark night was basically heroic. We are forever in his debt. We can only hope North Charlotte Toyota realizes the type of human being they are fortunate to have. Thank you Sean. Very much. George and Charlene More

Greg Singer review This was our first time at TOYOTA of N Charlotte and my wife and I were both VERY happy with our entire experience!! Both Angelica and George were EXT This was our first time at TOYOTA of N Charlotte and my wife and I were both VERY happy with our entire experience!! Both Angelica and George were EXTREMELY knowledgeable, courteous and VERY accommodating through the entire process of buying our new vehicle!! More

The Absolute Best!!! Connor is the very best! I work with lots of service departments, and this was by far the best experience I have ever had with a service adviser. If Connor is the very best! I work with lots of service departments, and this was by far the best experience I have ever had with a service adviser. If you are looking for outstanding service you will not be disappointed. Thank you so much for doing what you do! More

New Tires GREAT SERVICE! Needed new tires, so I headed back to the dealership where I purchased my Highlander 13 years ago. Eric has ALWAYS be a pleasur GREAT SERVICE! Needed new tires, so I headed back to the dealership where I purchased my Highlander 13 years ago. Eric has ALWAYS be a pleasure to work with! Diane More

Service I brought my car in on a Monday morning, and it was ready by 2pm that same day! Edwin was excellent in updating me and emailing me through out the ent I brought my car in on a Monday morning, and it was ready by 2pm that same day! Edwin was excellent in updating me and emailing me through out the entire experience and it brought a lot of piece of mind. Also the pricing was great, was quoted for more, but when I went to pick up my car the service actually costs less, which was a pleasant surprise!! More

Good Team Everyone is pretty good at what they do! Went in for a routine service visit and left with a new vehicle. I don’t see Wesley’s name below but he did Everyone is pretty good at what they do! Went in for a routine service visit and left with a new vehicle. I don’t see Wesley’s name below but he did a great job, as well. More