Back

Toyota of Richardson

Richardson, TX

4.6
2,127 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
Contact Dealership

1221 N Central Expressway

Richardson, TX

75080

Directions

By Type

Showing 2,127 reviews

June 25, 2022

Amazing job! Very helpful and makes you feel very welcomed. I’m glad he was the one helping me today. More

by torress1898
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Patterson
Jun 27, 2022 -

Toyota of Richardson responded

Thank you for the 5-star rating! Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

June 20, 2022

When I first messaged Jon, I sent him 2 options of what I wanted and I told him not to call me until he had the exact car in stock. A week later, he called me and I came in. The sun was unbearable and it was More

by Arlenem12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Patterson
Jun 20, 2022 -

Toyota of Richardson responded

Thank you so much for the review! The Toyota of Richardson team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

June 17, 2022

If you’re considering a Toyota, pick a different dealership. Overheard male employees making inappropriate comments about their female coworkers. No one seemed very trustworthy or willing to work wi More

by wormier.donor0i
Recommend Dealer
No
Employees Worked With
Syed Ali
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Toyota of Richardson responded

Hi. I am so sorry to hear about this experience. This is not the standard we hold our teammates to, and we'd like to hear more about your issue to see if there is anything we can do to make this right for you. Please reach out to me, Maria Arenas, Customer Relations Manager, at MArenas@vtaig.com.

June 16, 2022

Highest praise and recommendation for Toyota of Richardson. Saad, Curt, Justin, and Rob were all terrific! Can’t say enough good things about them. Go see them for your next vehicle purchase if More

by bwmmay
Recommend Dealer
Yes
Employees Worked With
Robert Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saad, Curt, and Justin
Jun 20, 2022 -

Toyota of Richardson responded

Thank you so much for the review! The Toyota of Richardson team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

June 14, 2022

bought a car on May 21, a Toyota CHR, I did not like the customer service, the employee looked tired and did not want to attend. They charged me almost 5000 dollars of administrative expenses when I asked h More

by Jacqueline Delgado
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Toyota of Richardson responded

Hi Jacqueline. I am very sorry to hear about your experience, but we appreciate you taking the time to leave us with this information. We take customer satisfaction very seriously and my team does everything we can to fix problems that occur. I’d like to speak with you further about your experience and see what can be done to restore your trust in us. Please contact me, Maria Arenas, Customer Relations Manager, at MArenas@vtaig.com.

June 11, 2022

Worst dealership customer service I’ve expected. Time to change brands I’ll contact management first thing Monday. More

by Jheath37
Customer Service
Recommend Dealer
No
Employees Worked With
Oliver Villa
June 10, 2022

Jon provided us excellent customer service. We’re also very satisfied with fair market pricing of our toyota rav4 2019 purchase. More

by Trinh
Price
Recommend Dealer
Yes
Employees Worked With
Jon Patterson
Jun 13, 2022 -

Toyota of Richardson responded

Thank you for the 5-star rating! Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

June 06, 2022

My salesperson US was very helpful and got me a good deal. Glad I stopped here More

by Salemi123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
UD Aguwa
Jun 07, 2022 -

Toyota of Richardson responded

Thank you for the 5-star rating! Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

June 03, 2022

Jon was amazing! Really patient and understanding with our doubts, he really made our purchase a great an easy experience! Thank you again; we will definitely be back More

by DanJordan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Patterson
Jun 06, 2022 -

Toyota of Richardson responded

Glad we could help! Thank you for choosing Toyota of Richardson. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

May 30, 2022

I can’t express how great Jon is! He is extremely knowledgeable in the vehicle field. He asked questions about my lifestyle and personal life to help me find a vehicle that matched me More

by megboozer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Patterson
May 31, 2022 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

...
61
...