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Toyota of Rock Hill

Rock Hill, SC

Overview
Reviews
Vehicles
4.7
1,964 Reviews
Call Dealership (803) 328-2886
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640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,965 reviews

April 29, 2026

Service was poor, slow, and confusing. Key fob was thrown in my car where I found it wedged between the seat and center console after told it was in cup holder. After finding it at home More

by timsoccer25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
Report | Print
April 28, 2026

My service representative, Jason Land is a pleasure to work with. He does a great job. More

by SW
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jason Land
Report | Print
April 27, 2026

Great service team well explain my issue teo call me back that means a lot More

by luimer67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teo
Report | Print
Apr 28, 2026 -

Toyota of Rock Hill responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 26, 2026

Eric was a fantastic help. He was kind, courteous, and went beyond the call of duty to satisfy me. Service was also great More

by Bvelie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Apr 27, 2026 -

Toyota of Rock Hill responded

Hi Bvelie, we're happy you found Eric to be so supportive during your experience here at Group 1 Toyota Rock Hill. If you have any further questions, please don't hesitate to reach out!

April 26, 2026

I was pleased with the work done and was told the things I needed to have done. I was not pressured into getting extra work fixed. More

by lindaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
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Apr 27, 2026 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! We are more than happy to assist you if anything else comes up. Take care!

April 25, 2026

Very professional and courteous staff and helpful throughout the whole process of purchasing a vehicle. More

by k883
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AC
Report | Print
Apr 27, 2026 -

Toyota of Rock Hill responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 24, 2026

Everyone was super nice from Dan the general manager to Tim the service advisor to hiba the finance manager More

by troyrodefer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Apr 27, 2026 -

Toyota of Rock Hill responded

Hello, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Group 1 Toyota Rock Hill

April 24, 2026

Did not get a video of the undercarriage of the vehicle during the multi point inspection that they claimed they did… More

by Maxima2325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Report | Print
April 23, 2026

I can only speak about the service dept. Wonderful customer service in this area each time I have visited. My service advisor (Bradley/Austin) is top notch. I always appreciate his feedback More

by tlbpokey72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley (Austin)
Report | Print
Apr 26, 2026 -

Toyota of Rock Hill responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

April 23, 2026

Service department is excellent. They even finished ahead of time!!! The personnel always seem to be customer oriented. More

by ksimmons423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Neely
Report | Print
Apr 26, 2026 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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