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Toyota of Rock Hill

Rock Hill, SC

4.6
747 Reviews

640 Galleria Blvd

Rock Hill, SC

29730

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Showing 747 reviews

May 04, 2024

contested when asking for oil to be changed at 5k instead of 10k. Very rude and condescending More

by windup-redials-0c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
hbode Admin
May 04, 2024

G o o d d e a l e r s h i p s More

by sheinrichs03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
May 03, 2024

I got the pleasure of being helped by Virgina. She was very kind and helpful throughout the whole process. I have been coming to this Toyota for a few years and they’ve always been great! More

by rowan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virginia
May 03, 2024

They did very well at fixing my car and their service was fast and easy More

by Bendyniles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Abrams, hbode Admin
May 03, 2024

Accept my appointment time and service me quickly keeping me in contact on the job. More

by janicemeeks04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Mock
May 03, 2024

My experience at Rock Hill was exceptional. They were courteous and wonderful to work with. More

by RAG242003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginny
May 03, 2024 -

Toyota of Rock Hill responded

We're delighted to learn that your experience was exceptional! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 02, 2024

Fantastic service and knowledgeable team! I knew I was in good hands from the start. More

by patjones.hampton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Hawkins. 5 stars., Tim Abrams
May 03, 2024 -

Toyota of Rock Hill responded

We're delighted to learn that your experience was fantastic! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 02, 2024

Typical dealership stuff , changing prices after agreement wildly changing interest rates depending on purchase of warranty after saying the high interest rate is the best they can do. Missing items More

by xps15zrusso
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales dept as a whole
May 02, 2024 -

Toyota of Rock Hill responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 02, 2024

Austin worked with me on a maintenance check. I was quickly called and informed about some major issues. I very much appreciate the honesty of Austin and the team. This prevented me or someone e More

by angietig58
Recommend Dealer
Yes
Employees Worked With
Bradley Austin Emmerling, hbode Admin
May 05, 2024 -

Toyota of Rock Hill responded

It's fantastic to hear about your positive experience with Austin and our team! We're glad that Austin's honesty and professionalism helped prevent potential issues and ensure your safety on the road. Safe travels, Angie!

May 01, 2024

Work was done timely and at the quoted price. The rep was helpful and explained the services needed. More

by tjscott1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
May 03, 2024 -

Toyota of Rock Hill responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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