Back

Toyota of Rock Hill

Rock Hill, SC

4.6
763 Reviews

640 Galleria Blvd

Rock Hill, SC

29730

Directions

By Type

Showing 763 reviews

November 20, 2023

My agent kept me informed all the way through so I never had to think about when it was going to be finished. Steve More

by rsavey3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Noelle
Nov 20, 2023 -

rsavey3 responded

My agent kept me informed all the way through so I never had to think about when it was going to be finished. Steve

Nov 21, 2023 -

Toyota of Rock Hill responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

November 20, 2023

They performed wheel alignment and one of the tire is still making rattling noise. They didn’t provide before and after measurements for the wheel alignment. And I also got regular oil change service and More

by vmmr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Land
Nov 21, 2023 -

Toyota of Rock Hill responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Nov 27, 2023 -

Toyota of Rock Hill responded

I apologize that you experienced such a poor service visit. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at curtissmith@toyotarockhill.com. Curtis Smith General Manager curtissmith@toyotarockhill.com

Nov 28, 2023 -

vmmr responded

I appreciate your reply. I've been to your dealership several times, and you can definitely find my information there. I responded to an email that your CR manager sent me, cc'ing you. I'm hoping for a quick response from you.

November 18, 2023

I am Very Impressed with the level of Professional service I receive when at the Dealership. More

by Weriksen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Nov 21, 2023 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 18, 2023

The dealership has clean grounds and facilities, with kind and patient staff. Great advisors and technicians. More

by YSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Nov 21, 2023 -

Toyota of Rock Hill responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 17, 2023

Very efficient service and clean, comfortable waiting area. Tim who waited on me was very thorough and friendly. More

by Steelkirtn58
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Abrams
Nov 21, 2023 -

Toyota of Rock Hill responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 17, 2023

I absolutely love Danny as my advisor and won’t let anyone touch my truck but Parker if I can help it. Great team! More

by mallorykimbrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny McCormick Advisor & Parker in service Department
Nov 21, 2023 -

Toyota of Rock Hill responded

It's fantastic to hear that you had a great experience and that Danny and Parker provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 16, 2023

friendly and efficient scheduling was easy and timing was in line. The only issue was that I was supposed to get a car wash but didn’t happen. More

by wbreitigam
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Hawkins, David Hart, hbode Admin
Nov 23, 2023 -

Toyota of Rock Hill responded

Thank you for informing me about your missing car wash. Please know that we are looking into your concerns, I will be reaching out to you to soon to assist. If there is anything I can do in the meantime please reach out to me. Michael Reidy Service & Parts Director (803)325-9210 m.reidy@toyotarockhill.com

November 15, 2023

Rock Hill Toyota provides quality services at reasonable prices, completed in a timely manner, with exceptional friendly staff. Great job! More

by djlowery305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Cartrette
Nov 18, 2023 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a quality and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 14, 2023

Outstanding service department. Ray has been my service advisor for years and does an excellent job More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Service Advisor is outstanding
Nov 16, 2023 -

Toyota of Rock Hill responded

It's fantastic to hear that you had an outstanding experience and that Ray provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 14, 2023

My visit was Fast, convenient, friendly, affordable and easy. The staff was helpful and professional. More

by karmen.small81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Nov 16, 2023 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a fast, convenient, friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

...
25
...