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Toyota of Rockwall

Rockwall, TX

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Employees
Reviews
Vehicles
4.5
6,419 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,419 reviews

January 07, 2024

All staff that I have encountered are polite and professional. Kasey has a wonderful attitude and is customer oriented. She is always very polite and helpful. More

by kenmorgenstern
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2024 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business, Ken, and hope to see you again soon!

January 07, 2024

Excelente atención, muy transparentes. Falta más información para el cliente sobre el estado del carro. Pero todo excelente. More

by jorgegallardo2831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
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Jan 07, 2024 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Jorge, please let us know.

January 07, 2024

I was sold a plan for $1800 that included windshield chip repair, I was informed by service person chip could not be repaired? More

by gpmesquite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brae Dunn
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Jan 10, 2024 -

Toyota of Rockwall responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 07, 2024

I can always count on Toyota of Rockwall to assess what my car needs honestly and fairly. More

by Mcphail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
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Jan 07, 2024 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 06, 2024

Great customer service. Everyone was very helpful and polite! Thanks for a good customer experience More

by jhmcp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Non of thse
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Jan 07, 2024 -

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Rockwall, we look forward to having you as a valued customer for many years to come!

January 06, 2024

The total time the service would take stated by the advisor was right on target! More

by E2CPC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lopez
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Jan 07, 2024 -

Toyota of Rockwall responded

Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

January 05, 2024

Very pleased with my experience. Mr. Quinlan got me into a new Tundra. The finance gentleman’s name escapes me, but the financing was smooth enough that it was the fastest I have mad More

by Jlopez1187
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quin Flowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2024 -

Toyota of Rockwall responded

Thanks for sharing about your experience with Toyota of Rockwall. Quin and our team appreciate your business and hope to see you again soon! Congratulations on your new Tundra!

January 05, 2024

I was displeased with the service manager and Toyota recommending services to be done that had not even been checked on my vehicle. An alignment was recommended, but they didn’t even check the wear patt More

by Joscylnpearson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cesar Martinez
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Jan 08, 2024 -

Toyota of Rockwall responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 04, 2024

Very good salesman team, manager is good too. Nice dealership. Nice car. but screen working like no good with android app and look like waist time and money for people . More

by olvn89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Brown, Brae Dunn
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Jan 04, 2024 -

Toyota of Rockwall responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 04, 2024

Great sales person and finance department truck was clean and ready all in all excellent experience More

by jamesrosier52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Delavega
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Jan 04, 2024 -

Toyota of Rockwall responded

Thank you, James! Here at Toyota of Rockwall, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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