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Toyota of Rockwall

Rockwall, TX

Overview
Employees
Reviews
Vehicles
4.5
6,401 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,401 reviews

January 10, 2022

Extended warranty work done. Had to keep my car a few days, but warranty covered a rental. Made it super easy. Stephanie kept me very informed of the status of my service call. More

by CANDKSPEARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
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Jan 11, 2022 -

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall, Stephane and our team look forward to having you as one of our valued customers for many more years to come!

January 08, 2022

Very detail with what was needed. Pleasnt and friendly staff. Car was cleaner than when I arrived. More

by Gary.hudson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Na
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Jan 08, 2022 -

Toyota of Rockwall responded

Thank you, Gary, it's great to hear that you had such a pleasant experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Toyota of Rockwall!

January 08, 2022

On time and professional. Received a call and an update and suggestion for any other service that was needed. More

by rsroland36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Perez
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Jan 09, 2022 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 06, 2022

Toyota of Rockwall was amazing to us! Ivan was great throughout the whole experience. He was very knowledgeable, pleasant to work with, and worked in a timely manner to process everything and get us in More

by marisol82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Smith, Corey Thomas, Ivan Williams
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Jan 06, 2022 -

Toyota of Rockwall responded

Marisol, Thank you so much for your wonderful review! We are thrilled that Ivan had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new 4-Runner, and we thank you for choosing Toyota of Rockwall!

January 06, 2022

Great experience! Russell went out of his way to make this sale work for us! I was trying to help my nephew Kelton get a car to get him back on his feet and indecent after a near fatal accident and lon More

by Mfoster019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2022 -

Toyota of Rockwall responded

Michael, Thank you so much for your excellent review! We are so glad that Russell had the opportunity to work with you and your nephew Kelton, and we are thrilled that you both found your experience with us to be a positive one. We hope Kelton enjoys his new vehicle and don't hesitate to reach out if you need anything else.

Jan 06, 2022 -

Mfoster019 responded

Don’t know how the indecent part got in response. Think I was trying to put near fatal accident in sentence and spellcheck changed it. My nephew is far from indecent. Very sorry

January 06, 2022

Russ Morgan is amazing! We have bought 6 cars from Toyota of Rockwall and he has been my guy for 4 of them, he is truly the best. More

by TRENEE86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcello, Terry Pierson Jr., Scott Smith, Justin Hogue
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Jan 06, 2022 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Russel here at Toyota of Rockwall. Congratulations on your new purchase! We truly appreciate your loyalty to us.

January 06, 2022

The staff at this dealership seemed very well organized and interested in my visit for the factory required service. I look forward to my next visit to keep my Toyota operating at it's best. More

by henrydl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
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Jan 06, 2022 -

Toyota of Rockwall responded

Thank you for your business, Henry. We appreciate you taking the time to leave us a five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 06, 2022

Great people to work with. No pressure sale staff. Very knowledgeable. Real clean and friendly environment. More

by alexehsani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isai Nieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2022 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 06, 2022

Its a good place, need to be conscious of clients time. Maintenance work is good More

by olaajitoni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry
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Jan 06, 2022 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 05, 2022

Totally scammed by these people. Every time I look at that xxx I bought I kick myself for allowing them to take advantage of me. And to top it all off, it broke down the very next day now I’m trying to d More

by Boxster
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Adams, James Brown, Tyler Fechner
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Jan 22, 2022 -

Toyota of Rockwall responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Feb 02, 2022 -

Boxster responded

I'm sorry but I know full well you people will do absolutely nothing so I am not wasting my time with you. I also know that Capital One offed a much lower rate and that you padded the rate I am paying substantially then put me with Toyota to line your pockets. I should sue you for the whole mess. Well, I am going to sell some stock and pay it off, depriving you from profiting off me and I will never step foot in your dealership again.

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