Toyota of Rockwall

Very friendly, professional and accommodating from sales and finance. Very fair and affordable insurance options. Also very understanding and showed willingness to work with me and explain the process and and finance. Very fair and affordable insurance options. Also very understanding and showed willingness to work with me and explain the process and the details of what I was buying. More

Love Toyota of Rockwall!!! They always go above and beyond to take care of anything! Couldn’t ask for better service. Amazing Dealership! beyond to take care of anything! Couldn’t ask for better service. Amazing Dealership! More

Great Service and Staff! J. Monroe is a great asset to your company. Very friendly and knowledgeable. your company. Very friendly and knowledgeable. More

The people at Toyota of Rockwall are always a pleasure to work with. I have seen many of the same people that have worked there for several years so the leadership there must be doing things right. work with. I have seen many of the same people that have worked there for several years so the leadership there must be doing things right. More

1. Repeated requests for paperwork on work done to the car to prepare for sale and on windshield repairs and never received other one. 2. All engine lights came on after signing sales papers and befor car to prepare for sale and on windshield repairs and never received other one. 2. All engine lights came on after signing sales papers and before I even got the car home. When I initially called on the issue, I was asked to bring the car in I would be put on the schedule for first thing Saturday morning. I asked and was given the name of a person I should ask for on arriving. When I arrived at the dealership, I was not on the schedule and the person I was to see was not even working that day. 2 Brought the car back twice for the same issue as it kept re-occurring and was told I would just have to take it to Honda. 3. After taking the car to Honda dealership I found out that Rockwall Toyota had installed incorrectly an after market airflow sensor and the sensor had to be replaced along with the fuel pump. 4. I had to ask repeatedly about the windshield repairs and after 3 weeks finally was assured and Toyota Rockwall had someone come out to seal the cracks. (5 in total and 2 of which have vertical lines extending) However, I still have concerns that in bad weather the repairs will not hold as the major cracks are still visible. 5. Found out both front tires were severely worn on the inside thread and I had to replace one of them within 300 miles I driving. I was shown where there were major gauges in the tire and where it appeared to have had attempted repairs. There is no way this should have been missed with your 100 point check and should have been stated as part of the sale. Overall my experience with Rockwall Toyota immediately after the sales.paperwork was signed and to date has not been a very pleasant one. I would not feel comfortable recommending Toyota Rockwall at this point. The car has been in the shop more than I have been able to drive it so far. More

Great professional service as always at Toyota of Rockwall. Mick is the best! He always explains in detail & answers all my questions. Thank you Mick! Rockwall. Mick is the best! He always explains in detail & answers all my questions. Thank you Mick! More

The customer service department is awesome that is why I bring my Chrysler to the Toyota place to service. bring my Chrysler to the Toyota place to service. More

Top notch service from Toyota of Rockwall Service Department again. Justin Hogue is always a pleasure to work with and goes above and beyond to take care of our vehicle. I can't say enough about ho Department again. Justin Hogue is always a pleasure to work with and goes above and beyond to take care of our vehicle. I can't say enough about how Justin makes the experience great, not only for the service, but treating the customer with the upmost respect! Thanks Justin Hogue for all that you do! More

Clean with good used inventory and friendly, knowledgeable and helpful people. Salesman seemed honest too knowledgeable and helpful people. Salesman seemed honest too More

They solved the problem that I had very kindly, friendly employees, good customer service.. Thanks you. employees, good customer service.. Thanks you. More