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Toyota of Rockwall

Rockwall, TX

Overview
Employees
Reviews
Vehicles
4.5
6,409 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,409 reviews

November 17, 2021

Fast and efficient negotiation of car buying process. Very professional sale rep. I got my car within couple hours. More

by maictran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Smith, James Brown, Ryan Berg
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Nov 17, 2021 -

Toyota of Rockwall responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 16, 2021

The folks here are prompt, efficient, trustworthy and friendly. I can trust them with my vehicle. More

by JOYCENEWSOME1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2021 -

Toyota of Rockwall responded

We appreciate your business, Joyce, and our team looks forward to serving you again soon!

November 16, 2021

Chris did a great job getting the truck I wanted at the price I wanted. More

by Ldchancellor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mayne
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Nov 16, 2021 -

Toyota of Rockwall responded

It's fantastic to hear that Chris provided you with great customer service while assisting you with your new truck! We truly appreciate the opportunity to do business with you. Thanks for choosing Toyota of Rockwall!

November 16, 2021

They didn’t want to do the service on my truck “oil change “ because my truck didn’t reach the mile I told the guy but it does reach the date after that I ask to be wash the truck but they didn’t I ask More

by ddguardado0421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
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Dec 03, 2021 -

Toyota of Rockwall responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

November 16, 2021

Excellent service and experience! Mick explained everything and was very helpful ! Appreciated the car wash More

by SHELLYDIANESMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2021 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall, your feedback and rating mean a lot to us. We're glad Mick was able to help, and we hope to see you again!

November 15, 2021

Work was discussed and taken care of efficiently and there was a review of service given upon completion. More

by usethewind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2021 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

November 15, 2021

Dealership staff is always very courteous and professional. The waiting area is top notch! Always a pleasant experience! More

by alansmith1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Davis - 5 stars great service
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Nov 15, 2021 -

Toyota of Rockwall responded

Alan, Thank you so much for your excellent review! We are so glad that Larry had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Toyota of Rockwall. Please don't hesitate to reach out if you need anything else.

November 15, 2021

2015 4Runner SR5 in for 55k maintenance. Needed brake shoe replacement, brake fluid replacement and power steering fluid replacement. Everything completed on time. My service rep Kevin did a great job co More

by Charles K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
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Nov 15, 2021 -

Toyota of Rockwall responded

Charles, Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 15, 2021

The best service ever,,the experience was great ,the people are so nice and I'm very happy for the results More

by raulhdez71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar
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Nov 15, 2021 -

Toyota of Rockwall responded

Raul, Thank you for the kind words for Cesar and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 15, 2021

2021 Highlander XLE AWD in for low tire pressure maintenance at 3k miles covered by warranty. We made an appointment. Service was fast. Our service rep Kasey Boysaw did a great job communicating the More

by Charles K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
Report | Print
Nov 15, 2021 -

Toyota of Rockwall responded

Thank you for your very kind service review. Kasey and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

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