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Toyota of Rockwall

Rockwall, TX

4.5
6,325 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,325 reviews

October 02, 2021

100,000 check up and service was faster than expected! Justin was in contact with me every step of the way concerning my car. More

by texassteele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Oct 04, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with Justin and our team. We're glad to hear we delivered such a great experience!

October 01, 2021

Ivan and Courtney were responsive to my needs, were able to understand any concerns I had as well as my expectations. They were fair and made the deal work! More

by leatherman7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Savage, Ivan Williams
Oct 01, 2021 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

October 01, 2021

Gave me 3 pages of things they wanted to fix totalling nearly $2,000 that I could easily have done by other places, cheaper, and probably better. My husband read what they left and sincerely doubted they More

by tb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Perez
Oct 01, 2021 -

Toyota of Rockwall responded

Thank you for sharing your thoughts. Please understand that part of our commitment as Toyota certified technicians is to inform you of future and current items to consider. This keeps you in the know, what could be worse than a technician allowing client to drive blind with items that may need awareness? I can assure you we mean no harm, but to serve with integrity we must operate with transparency and we strive to keep you in the know. I would like to investigate how this info was presented, as it should be a consultation you are informed by, not alarmed by. Thank you -Sam- 214 460 6287

October 01, 2021

Everyone was very helpful and courteous and took care of all my needs. Thank you More

by JOYCEBALL65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Toyota of Rockwall!

September 30, 2021

Poor customer service. Illogical way of handling maintenance and repairs which make it seem thier aim is to bamboozle the customer. Very frustrating and disappointing. More

by mcalli1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mick Schott
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Name not listed. Believe name was Calendar and there was another person as well
Oct 18, 2021 -

Toyota of Rockwall responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

September 30, 2021

Mick was very informative throughout the visit. Very professional. Would gladly do business with him again. More

by Brettcpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 30, 2021

Excellent service, they had my car ready the same day and fixed my recall. I will be coming here from now on. More

by miriam85.mo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Sep 30, 2021 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

September 30, 2021

Great service! Fast, friendly! Helpful and good place to buy a car. I recommend people to go there and buy a car More

by yosephwr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Thomas, Cameron Brown
Sep 30, 2021 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

September 30, 2021

They need to get the car wash repaired.Restroom also They need to get the car wash repaired. Restroom also need to be repaired and usable. More

by pmussery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Sep 30, 2021 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall, we appreciate your business and your helpful feedback! We hope you'll give us another opportunity to serve you.

September 30, 2021

I had a great experience and I have referred this dealership to all of my friends and family. More

by bilrog98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quin Flowers
Sep 30, 2021 -

Toyota of Rockwall responded

We appreciate your business and our team looks forward to serving you again soon!

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