Toyota of Rockwall

Was done quick and painless, couldn’t have asked for a better experience Josef Casares was nice and helpful. better experience Josef Casares was nice and helpful. More

For the second time in a year I've had an unpleasant experience with the service department. I brought my car in for an oil change, tire rotation, and checkup to ensure everything was good for my road experience with the service department. I brought my car in for an oil change, tire rotation, and checkup to ensure everything was good for my road trip. The work was performed and I was told no issues were found. I drove over 400 miles and 5 days after reaching my destination, I receive a text stating that my tires were rotten and that I had opted to have them replaced at another time, which was a complete lie. The work order receipt which was provided to me never mentioned anything of the sort either. Thank God I didn't have a blow out, wreck, or worse driving 400 miles on rotten tires! I'm in a rural area and now I have to drive another hour to try and purchase new tires so that I can make it back safely to Rockwall. When I called and spoke with my service advisor regarding the issue, I received an apology and was told to have a nice trip, nothing more. I will never take my car to Toyota Rockwall again. More

I came at at a very busy time to get oil changed. My Camry was finished quicker than I expected which was great! Camry was finished quicker than I expected which was great! More

Awesome experience can’t say it any better very friendly, helpful, positive customer skills on time service helpful, positive customer skills on time service More

Very professional and speedy service. I have experienced nothing but great customer service each time I visit Toyota of Rockwall. nothing but great customer service each time I visit Toyota of Rockwall. More

First visit with Toyota, outstanding service, compared to my other vehicle dealership, there is no comparison in how I was treated. Toyota of Rockwall is best service hands down my other vehicle dealership, there is no comparison in how I was treated. Toyota of Rockwall is best service hands down More

Our salesman and financial person was very helpful and was able to make the process go very fast, it was a pleasant experience was able to make the process go very fast, it was a pleasant experience More

Justin was very professional and made sure everything was done as expected. Great service as well. done as expected. Great service as well. More

In total, we're very pleased with this and the previous transactions with Toyota of Rockwall and highly recommend them. However, while they are great to work with and we got a good deal, I believe we might transactions with Toyota of Rockwall and highly recommend them. However, while they are great to work with and we got a good deal, I believe we might have gotten more on our trade in. Clearly we took the deal, but that is the one thing that drops overall experience. But only slightly. It was great overall, especially Cameron, our sales guy. More

Great customer service, Quick turn around, Nice waiting area, Thank you for being on top of things! area, Thank you for being on top of things! More