Back

Toyota of Rockwall

Rockwall, TX

4.5
6,296 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
Contact Dealership

1250 E Interstate 30

Rockwall, TX

75087

Directions

By Type

Showing 6,296 reviews

August 07, 2021

Prompt, helpful, considerate service at the dealership in Rockwall. Battery was replaced with a minimum of waiting then I was on my way. Appreciate the good service! More

by polly.rash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Aug 07, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to leave us this great review, Polly. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 07, 2021

We had an appointment for 2 o’clock we were 10 minutes early. It took over two hours to get the repair done. The repair should have taken no more than 15 minutes from a technician. Why set an appointment More

by F E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 07, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We're sorry to hear of your extended wait time. If you'd like to discuss things further, please reach out to us at your convenience.

August 07, 2021

Great experience. I found my truck through internet search. Contacted Rockwall Toyota; had my preaproval from USAA. Toyota was able to beat USAA by 0.6 %. More

by Fivepack
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Smith, Paul Greene
Aug 08, 2021 -

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

August 06, 2021

I don't drive much, so periodic car service seems a little strange; I was very impressed at the speed used to accomplish this service! It took about an hour, and I can standthat. More

by PSCHUMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Perez
Aug 06, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to leave us this wonderful feedback! We appreciate your business here at Toyota of Rockwall. Please let us know if we can be of any further assistance.

August 05, 2021

Great customer service. Josef did an excellent job. I was in and out in less than 2 hours More

by Mihunt12345
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josef Casares
Aug 06, 2021 -

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Josef met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

August 04, 2021

Josef my sales person was very helpful. He did everything in his power to get me the car that i wanted. Finance on the other hand was another story. They treated me like i was stupid and waste o More

by abaltao
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Thomas, Josef Casares
Aug 04, 2021 -

Toyota of Rockwall responded

We are very happy to hear that Josef provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 04, 2021

I have owned 3-Toyota's, currently on my 4th. I have ALWAYS taken my Toyotas to a dealership for maintenance. My experience Monday was pleasant but specifically asked my Service agent *Justin, to CLEAR More

by denisej09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Hogue
Aug 21, 2021 -

Toyota of Rockwall responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 04, 2021

Great customer care and service. Prompt and efficient. I recommend this dealer to all. Next new car will be bought at Rockwall Toyota. Thank you More

by deebean65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Maddran, Dan Landrum, Justin Hogue, Stephanie Sanchez, Carlos Perez, Matt Jones
Aug 05, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 03, 2021

Toyota of Rockwall always takes care of me and my vehicle. Mr. Schott is always friendly and thoughtful and explains everything related to my car. More

by PhDeeRamsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Toyota of Rockwall responded

Thank you for leaving us a review! Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that Mick was able to help you out. Thanks again for choosing Toyota of Rockwall!

August 02, 2021

Good knowledgeable staff, super fast 15,000 mile checkup but car wash broken for months. Extremely efficient and friendly staff. Worth the drive from Forney More

by Dallas Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue, Stephanie Sanchez
Aug 02, 2021 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall, Lynn. We appreciate your feedback and great rating. We're glad we were able to help, and we hope to see you again!

...
301
...