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Toyota of Rockwall

Rockwall, TX

4.5
6,419 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,419 reviews

September 28, 2021

Justin was very professional and made sure everything was done as expected. Great service as well. More

by MARYALLEN2807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Sep 28, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to leave us a fantastic five-star review! We are very happy to hear that Justin provided you with such a positive experience. We sincerely value your business, Mary. We look forward to your next visit.

September 28, 2021

In total, we're very pleased with this and the previous transactions with Toyota of Rockwall and highly recommend them. However, while they are great to work with and we got a good deal, I believe we might More

by bmitch2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Brown
Sep 28, 2021 -

Toyota of Rockwall responded

It has been a pleasure serving you. Thank you for taking the time to leave us your feedback. We'll be sure to share your comments with our team. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

September 28, 2021

Our salesman and financial person was very helpful and was able to make the process go very fast, it was a pleasant experience More

by jrmeans13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Williams
Sep 28, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to write this review and let Ivan know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Toyota of Rockwall are glad to have you as a customer.

September 28, 2021

First visit with Toyota, outstanding service, compared to my other vehicle dealership, there is no comparison in how I was treated. Toyota of Rockwall is best service hands down More

by RgS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Sep 28, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 28, 2021

Great customer service, Quick turn around, Nice waiting area, Thank you for being on top of things! More

by sarahdanette14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Sep 28, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to leave us a five-star review! We appreciate your business, Sarah, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

September 27, 2021

Great people, service, advisors, and schedulers. The car wash is always broken…sort of like McDonald’s ice cream machine. More

by jennalwilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Perez
Sep 28, 2021 -

Toyota of Rockwall responded

Jenna, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Toyota of Rockwall!

September 27, 2021

I really like the family feel of the dealership because I did feel it. I also like that it wasn’t high pressure sales. Jeff did a great job giving me all of the information I asked for and needed. I truly lo More

by greg.a.nogle
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Adams
Sep 27, 2021 -

Toyota of Rockwall responded

Thank you, Greg! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

September 27, 2021

I was told and quoted that I need a almost $300 tire because the one that I have was not able to be repaired. I looked at the picture that the service department sent me and the picture did not show a n More

by nurseasiah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Employee not listed
Oct 14, 2021 -

Toyota of Rockwall responded

Nurse Asiah, Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this

Oct 14, 2021 -

nurseasiah responded

I still hate received a callback from a manager.

September 25, 2021

Russell Morgan was very professional and excellent to work with! James Adam’s in finance was great as well. Terrific dealership. More

by David T
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Russell Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Adams
Sep 26, 2021 -

Toyota of Rockwall responded

David, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Toyota of Rockwall!

September 23, 2021

Scheduled an appointment for a new tire, after waiting two and a half hours I was informed my car was being pulled into the bay. They then said they were trying to find the one tire they had for my vehicl More

by bidgoodalia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Crystal
Oct 10, 2021 -

Toyota of Rockwall responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

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