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Toyota of Rockwall

Rockwall, TX

4.5
6,295 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,295 reviews

July 27, 2021

It was a pleasure working with Isai. He knew exactly what type car we wanted and alerted us when a vehicle meeting our criteria became available. Very pleasant and satisfying buying experience. Finance manag More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isai Nieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Adams
Jul 27, 2021 -

Toyota of Rockwall responded

John, Thank you so much for your kind words for Isai and our team, and for taking the time to leave us this wonderful feedback!

July 27, 2021

Received a fantastic deal on a used 2018 Corolla with less than 11,000 miles a year ago, great financing with a better rate than from my credit union, and fast, friendly service the two times that I'v More

by BigBill69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kasey Boysaw
Jul 28, 2021 -

Toyota of Rockwall responded

Thank you so much, Bill, for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

July 27, 2021

This was the 3rd time we have bought from this dealership and it was also the best experience. We we came in at 9:00am and were out of there in our new "used" car by 1:00pm. Everyone we dealt with were very More

by Keith & Melody Paluch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Smith, James Adams, James Brown
Jul 27, 2021 -

Toyota of Rockwall responded

Here at Toyota of Rockwall, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your fantastic review! Congratulations on your new purchase, Keith & Melody.

July 27, 2021

Great service and friendly people.It is a pleasure to have our RAV 4 serviced at Rokwall Toyota. Thank you for looking after our car. More

by JOHNANDJANIE
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Maddran, Stephanie Sanchez
Jul 27, 2021 -

Toyota of Rockwall responded

John and Janine, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

July 27, 2021

Great service was provided from start to finish. The personnel were professional and courteous. The wait time was very reasonable, especially for a Saturday afternoon. More

by JEFFOPITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you again for choosing Toyota of Rockwall. We're glad to have you as a customer, Jeff.

July 26, 2021

I took my truck in for an airbag recall. Good job. Total xxxxxxxx that their complementary inspection states I need $8000 worth of maintenance. Just because I don’t use you for my work does not mean it is n More

by ALDOG63
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Stephanie Sanchez
Aug 12, 2021 -

Toyota of Rockwall responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

July 26, 2021

I transferred my service work from the original dealership where I bought my RAV4. I moved from west of Dallas to east of Dallas, and I didn’t want to drive all the way over (on toll roads) to the More

by ROBBIE-DAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Moran
Jul 26, 2021 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 26, 2021

I received help as soon as I arrived by Isai who was super friendly, knowledgeable and great to work with. He answered all the questions I had and was patient with me which I really appreciated as this More

by alexis248
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isai Nieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Adams
Jul 26, 2021 -

Toyota of Rockwall responded

Alexis, Thanks for your feedback on your recent visit to Toyota of Rockwall. I'm glad to hear that Isai and James were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

July 25, 2021

I have two Toyota dealerships nearer to me than Toyota Rockwall. I chose Toyota Rockwall, because out of the three, your service department had better ratings. On my recent visit to the service center, More

by amarano0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor Sam
Jul 26, 2021 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear Sam and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 24, 2021

They explained what would be involved with this service and what it would cost, An hour later, they called and explained the results of all the checks they had done. More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Jones
Jul 24, 2021 -

Toyota of Rockwall responded

Thank you, Cindy, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

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