Back

Toyota of Rockwall

Rockwall, TX

4.5
6,295 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
Contact Dealership

1250 E Interstate 30

Rockwall, TX

75087

Directions

By Type

Showing 6,295 reviews

June 07, 2021

I did not think that this service would take a long time, but I waited 2 1/2 hours. I was never updated and time expectations should be communicated. More

by BELRN2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Jun 08, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We' apologize for the long wait and lack of communication. We appreciate your business and hope you will give us another opportunity to serve you and demonstrate our commitment to great customer service.

June 07, 2021

Very good work! I took over and dropped off and it was done in the same day. Service called it and was washed and ready to go. More

by radman-ck1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Landrum
Jun 07, 2021 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

June 07, 2021

Excellent customer service. The drive to Rockwall worth it. In and out in a matter of a few hours. Treated like a friend by all More

by lhowardbailey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Smith, Corey Thomas, Karissa Gutierrez
Jun 08, 2021 -

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

June 07, 2021

The service was not completed. They stated a 3/4 of a tank was needed. No explanation of why not communicated. I have purchased 5 vehicles from Toyota - Rockwall since 2008. Most likely will not purch More

by m_hudson0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mick Schott
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Maddran, Dan Landrum, Justin Hogue, Stephanie Sanchez, Carlos Perez, Matt Jones
Jun 25, 2021 -

Toyota of Rockwall responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

June 07, 2021

Excellent customer service! Appreciate the car being cleaned. Waiting area clean and comfortable for social distancing. Liked the text check in. My appreciation to all. More

by C3LIVELY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Toyota of Rockwall responded

It's great to hear that you had such an outstanding experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

June 07, 2021

Excellent.will go back for more business please go get ur cars there.will definitely go back soon .very knowledgeable and kind ,professionalism and timely More

by olohigbe59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Maddran, Dan Landrum, Justin Hogue, Stephanie Sanchez, Carlos Perez, Matt Jones
Jun 08, 2021 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 05, 2021

They give excellent service. Danny was very nice. He fixed my problem. It was concerning Entune. We have now purchased 2 vehicles from them. Thanks! More

by cpbriscoe9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Jun 06, 2021 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear Danny and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 05, 2021

For a basic OIL change, the time required was way too long. The shop had no lines for it to take over one hour. Other customers appeared to be experiencing the same iritation for basic service. More

by markwade.tx
Recommend Dealer
Yes
Employees Worked With
Mick Schott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2021 -

Toyota of Rockwall responded

Mark, Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

June 05, 2021

This is my second cars just over two months period. Glenn was great care of us . He was telling us the the way is this .Toyota of Rockwall is very friendly and great service. More

by nguyen988
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Coy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2021 -

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Glenn met your expectations. Thank you again for choosing Toyota of Rockwall again! We look forward to having you as one of our valued customers for many more years to come!

June 03, 2021

Josef Casares was awesome. I have bought vehicles several times from Toyota, All prior purchases the salesman could not answer any questions. Josef answered all. More

by jdsoard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josef Casares
Jun 03, 2021 -

Toyota of Rockwall responded

Thank you so much for your wonderful review! We are thrilled that Josef had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Toyota of Rockwall!

...
316
...