Back

Toyota of Rockwall

Rockwall, TX

4.5
6,384 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
Contact Dealership

1250 E Interstate 30

Rockwall, TX

75087

Directions

By Type

Showing 6,384 reviews

March 08, 2021

Starts with the Service Manager...Don Maddran. There is none better than I've found in my 50+ years of driving. He leads by example, cares for the customer first! More

by CHARLIEANDSALLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Maddran
Mar 08, 2021 -

Toyota of Rockwall responded

Charlie and Sally, Thank you for taking the time to share your thoughts on working with Don and our team. We're glad to hear we delivered such a great experience! We appreciate feedback like "cares for the customer first", this is what we strive for with every experience! Please let us know if you have any questions or concerns.

March 08, 2021

Appreciate the service and service advisor. Received great customer service and care, would definitely bring my vehicle back. Understood the recommendations, and why they were recommended. More

by diontrellynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
Mar 08, 2021 -

Toyota of Rockwall responded

Dion, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 08, 2021

The sales person Bethany Smith was so wonderful! The The sales person Bethany Smith was so wonderful! The finance department kept presury me to buy extended warranty and maintenance contracts that were More

by vickie_westbrook
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Smith, Joey Desrosiers, James Adams
Mar 08, 2021 -

Toyota of Rockwall responded

Thank you, Vickie, for your business and this review. We're happy to hear that Bethany and our sales team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 08, 2021

This is my 4th car I have purchased from Toyota of Rockwall. I love their service department & Justin is the best!! Russell Morgan was my salesperson this time and was great! James Adams in finance More

by michele_hyde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Adams, Bradley Booker
Mar 08, 2021 -

Toyota of Rockwall responded

Michelle, Thanks for your feedback on your recent visit to Toyota of Rockwall. I'm glad to hear that Russell, James, and Justin were able to assist you with choosing your 4th vehicle and that you had another positive experience. We hope you will continue to enjoy your new vehicle!

March 08, 2021

Cameron and everyone in the dealership was amazing. I thank them all for being so great. I am going through a personal issue and fell apart in tears out of frustration More

by elena.koone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron, Scott Smith, Corey Thomas
Mar 08, 2021 -

Toyota of Rockwall responded

Elena, Thank you for taking the time to share your feedback with us. Cameron and our team work hard to make sure our guests have an exceptional experience. We are pleased to hear this was We will share your comments with our team, and we look forward to working with you again.

March 05, 2021

Ivan Williams provided me with an amazing car buying experience. He is patient and caring and got me an awesome deal! I love my new car! Thank you Toyota of Rockwall More

by Cindyjamestucker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Smith, Ivan Williams
Mar 05, 2021 -

Toyota of Rockwall responded

It's great to hear that Ivan was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

March 05, 2021

WORST SERVICE EVER!I came in to look at the BMW. They WORST SERVICE EVER! I came in to look at the BMW. They ran my credit without my trade then when I brought it up to my salesman he said give him a hou More

by summer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
idk?
Mar 23, 2021 -

Toyota of Rockwall responded

Thank you for providing this feedback, Summer. We apologize for not providing you with an exceptional experience. If you don’t mind leaving us your contact info, we’d love to address your concerns in detail. Thanks again.

March 05, 2021

Excellent Service - Worked with my mother to get her car repaired. Justin was friendly and helped out greatly. Secured geting and return her car. Highly Recommended. More

by REELLS37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Mar 05, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Justin and the team, and we look forward to working with you again.

March 04, 2021

No pressure, great communication. Great group of guys to work with. We’re very happy with the truck. Overall, a very positive experience and would recommend! More

by Padme38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Williams, Bradley Booker
Mar 04, 2021 -

Toyota of Rockwall responded

Here at Toyota of Rockwall, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the vehicle they desire! We are glad to hear you enjoyed your experience and it was a pleasure having you at the dealership. We appreciate your five-star review! Congratulations on your new truck!

March 04, 2021

So quick to get in and out and very good customer service. Loved my experience here. They make it easy to come in and out. The workers are so sweet. More

by Jaceygrandlienard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Moran
Mar 04, 2021 -

Toyota of Rockwall responded

Jacey, We appreciate your business and our team looks forward to serving you again soon!

...
346
...