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Toyota of Rockwall

Rockwall, TX

4.5
6,381 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,381 reviews

February 28, 2021

Our Salesman, Nehemiah (Nemo) spent a lot of time and was very helpful and helped us get exactly what we wanted in a vehicle and more. He even was able to deliver the vehicle to us once it was ready. The dea More

by marketanjoku
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nemo Ulibarri, James Adams
Feb 28, 2021 -

Toyota of Rockwall responded

Thank you for sharing your experience with us! We're happy to hear it went well with Nemo and we hope you enjoy your new vehicle. We truly appreciate your feedback!

February 26, 2021

Very friendly and very caring. Jason said i was going to be a happy person when he was done and he was right. Love my new TOYOTA CAMERY LE. More

by Denisepeck750401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fleming , James Adams
Feb 27, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us, Denise! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

February 26, 2021

The service advisor was more worried about selling me more maintenance work for my car than making sure that my scheduled oil change and tire rotation was done. More

by CINDYJONESELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Douglas Moran
Mar 15, 2021 -

Toyota of Rockwall responded

Thank you for this feedback, Cindy. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen.

February 25, 2021

Good service but careful for car wash & clean up in side car more better I think will be good for everyone. Thank you so much More

by Long Hoang
Customer Service
Recommend Dealer
Yes
Employees Worked With
Douglas moran
Feb 25, 2021 -

Toyota of Rockwall responded

Thank you for your feedback for our service department! We will be sure share your comments with the team, and please don't hesitate to let us know if we can be of further assistance.

February 25, 2021

Bethany Smith was a pleasure to work with. Found the RAV4 on line went into Rockwall Toyota they had the RAV4 (no switch and bate) that is now in my garage. More

by vipvendings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bethany Smith, Scott Smith, James Brown
Feb 25, 2021 -

Toyota of Rockwall responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new RAV4, and we thank you for choosing Toyota of Rockwall!

February 25, 2021

Just purchased my third vehicle from this dealership. Great staff who work to ensure the customer is satisfied. It is not just about money, but about pride in offering their customers quality vehicles w More

by YOUNGLOVE1211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Smith, Corey Thomas, Nick Searcy
Feb 25, 2021 -

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

February 25, 2021

Have been using Toyota of Rockwall for 8 years. Service has gone down in past year. Not sure what has happened. Before this year I would not think about going anywhere else. Best service ever. Still great More

by STEVENSON106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin was one of them. Can’t remember the other one
Feb 25, 2021 -

Toyota of Rockwall responded

Thank you for your feedback! We are sorry to hear that you weren't fully satisfied this time around. Please don't hesitate to reach out to management if you would like to discuss this further. Thank you for choosing Toyota of Rockwall, we hope you will give us another opportunity to serve you and demonstrate our commitment to great service!

February 25, 2021

Toyota stayed after this problem until it was fixed. The truck has 340,000 miles on in now and I hope to get to 500,000. They are big part of why I am still driving this Runner Thx Toy of Rockwall More

by michael.malone
Customer Service
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Feb 25, 2021 -

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that our service team was able to help. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

February 25, 2021

We’re grateful for having a reliable honest hard-working Toyota service department. Other towns are not so lucky, as we found out the hard way. Thank you so much Justin!! You went above and beyond. More

by Julie Lambert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Feb 25, 2021 -

Toyota of Rockwall responded

Thank you so much for your excellent review, Julie! We are so glad that Justin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Toyota of Rockwall. Please don't hesitate to reach out if you need anything else.

February 24, 2021

Best experience I've ever had at a dealership. And I've bought A LOT of vehicles. No BS. Wasn't even planning on buying that day. Gave me a deal I couldn't say no to. They didn't waste my time. Got me e More

by Sutim0v
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Adams
Feb 24, 2021 -

Toyota of Rockwall responded

Thank you so much for choosing Toyota of Rockwall! Congrats on your new purchase, and let us know if we can be of any more assistance!

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