Toyota of Rockwall

Service Department was really on top of things. Jacob my Service Tech was very helpful and informative about my vehicle and went above and beyond to help. All the Technician there very helpful and very prof Service Tech was very helpful and informative about my vehicle and went above and beyond to help. All the Technician there very helpful and very professional. Highly recommend the Service Dept. At Toyota of Rockwall. More

It was a great experience . Very fast work. The advisor was awesome! The environment was very conducive and the staff members were all cheerful. They cleaned and washed the car very well. was awesome! The environment was very conducive and the staff members were all cheerful. They cleaned and washed the car very well. More

Old Tundra Repairs Old Tundra, just the right size and 4WD, need some serious help. Prior repairs at another Toyota dealer left the front end seriously misaligned. The Old Tundra, just the right size and 4WD, need some serious help. Prior repairs at another Toyota dealer left the front end seriously misaligned. The tires had badly worn around the inside edges of the tread and required replacement. The fluids needed to be flushed and refreshed. All was done well, timely and at a reasonable price. Carlos understood the objectives of those repairs and informed me in a timely manner of progress. More

Took way too long to rotate tires (it took 1 1/2 hours). They didn’t seem to be very busy either. However employees were nice and respectful. They didn’t seem to be very busy either. However employees were nice and respectful. More

Very attentive, professional, and friendly Pros: Easy to schedule, met me right away, comfortable waiting area, friendly staff, car wash/vacuum, everything explained, smooth process Cons: Wa Pros: Easy to schedule, met me right away, comfortable waiting area, friendly staff, car wash/vacuum, everything explained, smooth process Cons: Wait was longer than anticipated but I'm admittedly impatient. They fixed a chip in my windshield and didn't do a good job. It's still pretty visible AND now there are scratches around it. When I left I thought they were just marks from the process or something, but I can't rub them out. No time to take it back...frustrating. More

I believe I already answered this .. I’ve been trying to get my radio fixed for months .. seems always an issue .. ask to speak to manager .. hum not available.. hum no phone call .. 4 visits radio not fixe get my radio fixed for months .. seems always an issue .. ask to speak to manager .. hum not available.. hum no phone call .. 4 visits radio not fixed ! More

Very good service The service provided by the staff is very good. Staff is courteous, provides timely updates. Location is easily accessible off the interstate. Deal The service provided by the staff is very good. Staff is courteous, provides timely updates. Location is easily accessible off the interstate. Dealership is very well maintained. More

I have always found this dealership to be honest and reliable. I really didn’t want a new car but my wife needed one and so we bought from this dealership. I have taken the car back here for everything, reliable. I really didn’t want a new car but my wife needed one and so we bought from this dealership. I have taken the car back here for everything, even a flat tire. The staff is always kind and helpful. I have never been disappointed. They are amazing and I have seen a lot of people in 74 years of living! More

Wonderful staff! Calm and enjoyable environment! Owner even came and chatted with us as we waited on paperwork! Great price and no hassle or pressure! Will look here first next time I am getting a car! even came and chatted with us as we waited on paperwork! Great price and no hassle or pressure! Will look here first next time I am getting a car! More

Easy and smooth transaction start to finish. Love this car. Great staff and facility. Jesus is awesome!!! I would buy from this dealership again. Highly recommend. car. Great staff and facility. Jesus is awesome!!! I would buy from this dealership again. Highly recommend. More