Toyota of Rockwall

First time buyer, done in 2 hours Let’s go ahead and start with the simple things, I knew what I wanted, my price range and how much I could spend on hand. What did Toyota of Rockwal Let’s go ahead and start with the simple things, I knew what I wanted, my price range and how much I could spend on hand. What did Toyota of Rockwall do with this information? -Delivered When I say delivered, I mean they were patient, kind, informative and EXTREMELY helpful. Before going to the dealership I emailed them about the kind of car I was looking for and my max price range. They showed me what was in stock, the price of the vehicles and offered to setup an appointment for the visit that catered to my schedule (since I work 12 hour night shifts). For years I’ve always heard, “Oh those car salesmen will do anything to sell a car! Don’t trust them!” Yeeeeah, maybe a Ford Dealership would do that, but Toyota of Rockwall really made me feel welcome and let me take my time with any decision I had to make. All the while explaining the process and steps where my inquisitive nature was intrigued. If you want a great deal on a car, top notch service and people you feel you could trust enough to invite to thanksgiving dinner... then look no further. I hope everyone who goes there has the same experience I did! More

Easy and pleasent car buying process Russell Morgan helped make the buying process as smooth as possible. Overall the dealership was efficient and friendly throughout the whole process. I Russell Morgan helped make the buying process as smooth as possible. Overall the dealership was efficient and friendly throughout the whole process. I know the vehicles are good, and it is good to know the dealership will continue to provide future service in routine maintenance. I would highly recommend this dealership for your car buying needs. More

Service Did everything I asked but noticed the next day that the beeping noise when you get close to an object when you are in reverse does not work anymore. Did everything I asked but noticed the next day that the beeping noise when you get close to an object when you are in reverse does not work anymore. Will have to take it back in. Stephanie the service attendant was good and helpful when I first brought my car in. More

Friendly honest service My only complaint is that I wish the service was faster when I make an appointment. But, they said a couple of hours and my car was done in about 90 m My only complaint is that I wish the service was faster when I make an appointment. But, they said a couple of hours and my car was done in about 90 minutes. Not too bad. The waiting area is comfortable and they are always professional and friendly. Just wish I could get my oil changed and tires/fluids checking in an hour or less is all. :) More

Great Buying Experience Phillip made buying a new 4Runner quick and easy. He was great to work with-friendly and professional. This was our fourth vehicle purchase at Toyota Phillip made buying a new 4Runner quick and easy. He was great to work with-friendly and professional. This was our fourth vehicle purchase at Toyota of Rockwall and it was the best. More

Karrissa assisted me made the experience a delight I was so pleased when I finally ended up with Karissa, my final saleperson. She truly understood what I was wanting to buy and worked hard to find me I was so pleased when I finally ended up with Karissa, my final saleperson. She truly understood what I was wanting to buy and worked hard to find me exactly what I wanted and not just what was available on the lot. I was reviewing my paperwork this morning and noticed another sales agent's name on my worksheet, and immediately called the dealership as I detested that agent and didn't wish him to obtain any kind of credit for any business that I conducted. This is my second purchase from Toyota of Rockwall, and I love the dealership. I've had my car serviced in the dealership and haven't found the culture to be exceptional. Most likely this is my dealership for life! Karissa, placed on big pretty pink bow on my new car and took a picture for me. More

I love Toyota of Rockwall I give Toyota of Rockwall 5 stars because I am always treated as a special customer. I have been seeing the same service guy (Justin) for many years I give Toyota of Rockwall 5 stars because I am always treated as a special customer. I have been seeing the same service guy (Justin) for many years and will wait until he is available to help me with my car needs. Everyone at Toyota of Rockwall is very friendly. Our family has 4 Prius and Justin has helped us with service on all 4 vehicles. I will always drive the extra miles to get my car serviced at Toyota of Rockwall. More

First maintenance Very pleasurable experience. Rhonda was our service rep and was awesome. We were not there more than an hour. We are looking forward to our next ser Very pleasurable experience. Rhonda was our service rep and was awesome. We were not there more than an hour. We are looking forward to our next service. More

Easy transaction! Great price easy to deal with! Would recommend this dealership and especially Nemo and Mary! One of the best car experiences I have ever had. Great price easy to deal with! Would recommend this dealership and especially Nemo and Mary! One of the best car experiences I have ever had. More

I am very thankful to Pedro cachay for being such a nice and helpful sales man! I got my first car and had the best experience . He is amazing ,the process was smooth and easy and I loved his willingness to and helpful sales man! I got my first car and had the best experience . He is amazing ,the process was smooth and easy and I loved his willingness to help in every aspect of the process . More