Toyota of Rockwall

Great Dealership and Wonderful Sales People! I purchased a Toyota Corolla and my experience couldn't have been better. From the test drive to the tour of the facilities everything was great. Woul I purchased a Toyota Corolla and my experience couldn't have been better. From the test drive to the tour of the facilities everything was great. Would recommend this dealership highly! Everyone is super friendly and makes you feel welcome! More

Toyota equals quality Words cannot express the value of quality. Quality in production, sales, and service - and while important individually, are exponentially greater wh Words cannot express the value of quality. Quality in production, sales, and service - and while important individually, are exponentially greater when performed and expressed as one quality process. I had the rare opportunity to work with TFS in Plano TX and was so impressed by their commitment to "put dreams in driveways", that when my Jeep died after 15 years, I knew exactly where I was going to go to get a new car (my nearest Toyota Dealership!). I am happy to say that I was not disappointed, and if you need a car and people to help you put your dream in your driveway...search no more. More

Excellent My personal experience at the Toyota dealership was excellent and wonderful. If you ever go buy a car at the Toyota dealership ask for Tracy Fritts be My personal experience at the Toyota dealership was excellent and wonderful. If you ever go buy a car at the Toyota dealership ask for Tracy Fritts because she is wonderful to work with and she is great sales lady. Also she well work hard for you. More

First service for my '19 Camry When I arrived for my service I was greeted quickly and with a smile. Everything was quick and painless and I was out of there and on my way in very When I arrived for my service I was greeted quickly and with a smile. Everything was quick and painless and I was out of there and on my way in very short order. Everyone was friendly and helpful. More

Excellent employees, no hassle, will be a customer for life. Excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, employees, no hassle, will be a customer for life. Excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent. Will return, great customer service. More

Great experience purchasing my '19 RAV4 from Josef/James!! Josef was a great salesman who did NOT pressure for a sale. I've NEVER had a car salesman asking me specifics about what I wanted in a new car. He w Josef was a great salesman who did NOT pressure for a sale. I've NEVER had a car salesman asking me specifics about what I wanted in a new car. He was very genuine in making sure I got what I wanted. More

Russ was one of the most efficient salesmen ever! Russ helped us find exactly what we wanted and he hadn't even met us yet! He took the time to find a vehicle, get us pictures and then called to check Russ helped us find exactly what we wanted and he hadn't even met us yet! He took the time to find a vehicle, get us pictures and then called to check on us. He went above and beyond to satisfy us! More

Great customer care Every time we go in for service, they know who we are, they are helpful and make repairs in a timely manner. Always a smile and a hello too. Every time we go in for service, they know who we are, they are helpful and make repairs in a timely manner. Always a smile and a hello too. More

trade in old highlander and buy new highlander Worked with Bethany in new car sales. She was wonderful. Very nice and polite. Took her time with me and answered all my questions. I will recommen Worked with Bethany in new car sales. She was wonderful. Very nice and polite. Took her time with me and answered all my questions. I will recommend her to anyone looking for new car. More

Questionable warranty We bought the extra warranty when we purchased the car. I have not had time to take it in since we bought it, but yesterday took it in for an oil cha We bought the extra warranty when we purchased the car. I have not had time to take it in since we bought it, but yesterday took it in for an oil change. We were told the warranty covered everything and the problems were there since we both the car. However both of us working and live in Desoto made it hard to bring in. I asked about these problems when I made the appointment and was told no problem. When I got there I was told each problem to check or fix would cost between $50-150, and the may need to run a diagnostic for a $150 also. I finally got the cost down to $51 dollars for engine oil additive and cabin air filter. This is just like the extra $800 charge for nitrogen in the tires and a new sunscreen when we purchased the car. Beginning to think they are not a very reparable dealer, unless you have alot of money to just throw around. The service manager was very nice, but their policies are not desirable and what was promised when purchasing the car doesn't hold water. More