Toyota of Rockwall

Quick and professional Stephanie was very polite and professional, and made sure I had a good experience while getting my routine maintenance done. I always love coming here Stephanie was very polite and professional, and made sure I had a good experience while getting my routine maintenance done. I always love coming here! More

5,000 mile maintenance Very fast and efficient! Performed car service and ran it through the wash. I was out of there in no time. This visit was easy. Very fast and efficient! Performed car service and ran it through the wash. I was out of there in no time. This visit was easy. More

Scheduled Maintenance Performed the service requested in a timely manner and fair price. Brad was very courteous. Waiting area is clean and comfortable. The cashier was f Performed the service requested in a timely manner and fair price. Brad was very courteous. Waiting area is clean and comfortable. The cashier was friendly. More

K kersey My service advisor, Brad was awesome. Couldn’t ask for more. He was very attentive to my needs and situation. I left and he immediately called me when My service advisor, Brad was awesome. Couldn’t ask for more. He was very attentive to my needs and situation. I left and he immediately called me when my vehicle was ready. More

Quick easy buying experience Staff was friendly and respectful of my time. Negotiations went well and the finance office was quick, informative and helpful. My only complaints are Staff was friendly and respectful of my time. Negotiations went well and the finance office was quick, informative and helpful. My only complaints are that the truck was not full upon delivery (maybe I should have asked but didn’t) and it wasn’t as clean as I had hoped. All in all I’m extremely satisfied and would recommend this dealership to anyone. More

Got the exact 4Runner I wanted! Went in on a mission and got the exact model, color, and specs I wanted in a 4Runner. My sales person Ken was very attentive and cooperative with all Went in on a mission and got the exact model, color, and specs I wanted in a 4Runner. My sales person Ken was very attentive and cooperative with all my wants. Ken went above and beyond my expectations. I'll be back whenever I need another vehicle. More

Running Boards It took 5 trips over 5 hours of my time but i finally got a set of running boards for my 4 runner. First trip only half of the set got ordered. Trip 2 It took 5 trips over 5 hours of my time but i finally got a set of running boards for my 4 runner. First trip only half of the set got ordered. Trip 2 ordered but not delivered could not find person sent to pick them up. Trip 3 running boards installed. Not happy with this set too narrow and in my opinion not safe. Trip 4 talked to Mr Madron and different set ordered. Trip 5 new set not made for my vehicle. Another set in stock and installed. I am satisfied with new set. No price difference and labor paid by parts department. More

Right on time I had an appointment for service on my vehicle but when I got there I was told that it would be about an hour for it to be done. The work was complete I had an appointment for service on my vehicle but when I got there I was told that it would be about an hour for it to be done. The work was completed in 1 hour and shortly after that my car was washed and vacuumed out and I was ready to go. I don't mind waiting for a reasonable length of time, if I know about how long. The staff that I dealt with was very friendly. More

Impressive! Everyone we came in contact with from Toyota of Rockwall was very courteous & helpful. Nathan was our sales rep & did a wonderful job of making this Everyone we came in contact with from Toyota of Rockwall was very courteous & helpful. Nathan was our sales rep & did a wonderful job of making this whole process easy & pleasant. He followed up with us after the sale to make sure we were happy with our experience. More

Absolutely Honest and amazing work Hands down some of the best service experiences ive ever had. Had scratch that i thought may have been caused by the wash, after exceptional service a Hands down some of the best service experiences ive ever had. Had scratch that i thought may have been caused by the wash, after exceptional service and understanding, Brett Wiggins (who i would recommend to anyone) showed me the video where this was pre existing. The approach didnt make me feel like i was a bother and he had a response almost immediately. Highly recommend this dealership and service department. More