Toyota of Rockwall

Austin the great I've bought alot of cars in my day and nothing compared to the friendliness, compassion and overall helpfulness of the young man who helped us find ou I've bought alot of cars in my day and nothing compared to the friendliness, compassion and overall helpfulness of the young man who helped us find our dream car. Austin worked hard to find us a great deal. I myself was getting overwhelmed and impatient at how many cars we looked and drove because of my wife. Over all performance or our salesman was top notch More

Beyond expectations Thanks to Mick he made it happen. I came to him about a oil filter that wood not come off. He said he would get that fixed and gave me an oil change . Thanks to Mick he made it happen. I came to him about a oil filter that wood not come off. He said he would get that fixed and gave me an oil change . Can’t believe it!!! I bought this car just three months ago at this dealership and even that was a good experience. Thanks Mick. More

Great service Mick was GREAT. Very friendly, informative. Set up my next appointment for me! Very helpful, would definitively recommend him to anyone and everyone. Mick was GREAT. Very friendly, informative. Set up my next appointment for me! Very helpful, would definitively recommend him to anyone and everyone. Thank you More

Overall great experience Sam was a big help. Sharon was a very helpful low pressure sales person. The lady in financing took care of paperwork fast and had me on my way. Al Sam was a big help. Sharon was a very helpful low pressure sales person. The lady in financing took care of paperwork fast and had me on my way. All were very friendly and worked hard to make it as painless as it should be. Oh yeah, and the cookies were good too. I did not like the add on requirement for the green program. More

No Hassel Experience Ken Campbell was very quick and easy to work with along with anyone else involved in the sell of the Ford Raptor I bought. I thought the price for a Ken Campbell was very quick and easy to work with along with anyone else involved in the sell of the Ford Raptor I bought. I thought the price for a used vehicle was a little high, but I wanted the truck so I was willing to pay what they were asking for it. More

Went out of their way to get me what I wanted I was trying to find a rare color combination for my Highlander, there weren't very many produced, and that color combination was selling like crazy. I was trying to find a rare color combination for my Highlander, there weren't very many produced, and that color combination was selling like crazy. They located the exact vehicle I was looking for out of state, arranged to have it brought to the dealership and had it ready to go the next day. I was pleasantly surprised that there was a discount on the vehicle. I was in and out in 1.5 hours, during which I was offered goodies. The atmosphere was very low pressure and direct and the facility was clean. I will go here again. More

Too many choices Everyone was great to deal with but there are way too many choices , my wife drove every type, color,model. They found what she wanted , happy ending. Everyone was great to deal with but there are way too many choices , my wife drove every type, color,model. They found what she wanted , happy ending...:) More

New salesperson - ok Mngr - Finance was bad terrible communi Went in Thursday feb 6 after work with a pre approved rate letter, the newly hired salesperson showed me the trucks i was considering based on what I Went in Thursday feb 6 after work with a pre approved rate letter, the newly hired salesperson showed me the trucks i was considering based on what I saw online. The tuck had an online price of 24,894, finance tried to pull a fast one and charge over 25k. I was the last customer that night, finance (Joe) messed up my date of birth and then he said he had to fix it so I couldn't get my paperwork until that was fixed. The next day I went in and she'd him what kind of rare I got on my vehicle, he said 6.5!!!! That's not going to work! What was the point of the pre approval!?! He started back pedaling and blaming the poor communication for that. At the end of the day the rate was fixed my payment went down i got 5 year bumper to bumper coverage but I had to get really uncomfortable with financing. It's a terrible way to do business. More