Toyota of Rockwall

Great experience Carl really worked hard to get me the best deal. They had a great selection on the lot, and I am very happy with my purchase. Carl really worked hard to get me the best deal. They had a great selection on the lot, and I am very happy with my purchase. More

Car Experience Russell Morgan provided excellent service. There is an $899 charge that is added to the price of the vehicles listed on the internet - not mentention Russell Morgan provided excellent service. There is an $899 charge that is added to the price of the vehicles listed on the internet - not mententioned until end of sale. More

⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Darryl, you the man.. I already started referring my friends to go see you for their new car. I gave stars as the title because 5 stars was not satisf Darryl, you the man.. I already started referring my friends to go see you for their new car. I gave stars as the title because 5 stars was not satisfying enough for me to give to Darryl. He deserves much more than that. I would definitely recommend people to this dealership and to Darryl.. Satisfaction Loaded .. Come to this dealership, you won’t regret. More

Outstanding service as usual. Was met by service rep Nicole as soon as I rolled up and got out of my Toyota. Nicole did a great job! Excellence is standard! Was met by service rep Nicole as soon as I rolled up and got out of my Toyota. Nicole did a great job! Excellence is standard! More

2 yr check up & question about tire pressure I give good ratings for my Service man, because he deserves them. Pleasant to deal with & always takes care of me & my Cam. I called & explained to hi I give good ratings for my Service man, because he deserves them. Pleasant to deal with & always takes care of me & my Cam. I called & explained to him about a tire pressure issue I was having. Was nervous to drive car because of it. He assured me it was fine to drive, and explained what he felt the problem was. (Which, by the way, he was correct). He made appt. for me to come in at my convenience & that he wanted to also do my 2 yr. check up on my Cam. I also asked for an inspection. As always, Randy got me in & out in “no time”!!! My Mom went with. Told her it’d probably be an hr or more. Randy got me in and out in less than an hour!!! Im very picky about my Cam. When I drive up, he always greets me with a smile & always remembers my wishes about a “No Wash” cone. He’s friendly, fast about getting you in & out. He’s aware that our time is valuable as well as there’s. I will always take my Cam to Randy only....because I trust him!!! May have mentioned before...I originally got assigned to someone else in Service. Was let down “big time” by her. (I had an appt!!!). Randy stepped in to take care of me. Ever since, he’s my go-to Service man. He always kept/keeps me in the loop about when my car was due for service, before I got cards in mail. So see....”this” is why I always give him good ratings!!! He’s “never” let me down!!! Oh, and he puts the papers down in my floorboards so my mats don’t get dirty. Now “that’s” a good guy that gets to know his customers!!! More

A Very Patient Dealer to work with - worth the wait I'm probably on my 50th vehicle purchase in my lifetime. So I have a little experience with the process. I also was in the auto finance business for a I'm probably on my 50th vehicle purchase in my lifetime. So I have a little experience with the process. I also was in the auto finance business for a number of years. So I know a lot of the ins and outs of the financial side of the automobile purchase and finance process. In some ways I dread the process but in other ways it's a challenge to be able to work with a dealer and see if they are honest and upfront. I've visited Toyota of Rockwall two times. The first time was good but the just wasn't ready to take the plunge. Now a couple of months later we were back there on Saturday (we just popped in) and stayed through the duration until we made a purchase. Russ was who made the process professional and complete. He explained the new car's functions thoroughly and completely for my wife's new ride. Another couple of people there assisted in the selection process and negotiation. We were there quite a while on Saturday but didn't ever feel rushed or pressured. Large purchase buying can be stressful because you are putting yourself on the hook for several years. If you are in the market for a new (or used) Toyota you should consider this dealership and Russell Morgan specifically - because you won't get the run around and you'll get all of the information needed to make an intelligent vehicle choice. And just so you'll know they didn't write my words here or prompt me to do so. These thoughts are my own from a salty old dog who has bought a lot of cars in his time. More

Under Pressure I was Pressured to the the point of exhaustion by the salesman and manager Both. Left feeling dumb, pressured,and violated . It was like what you see I was Pressured to the the point of exhaustion by the salesman and manager Both. Left feeling dumb, pressured,and violated . It was like what you see on movies where the salesman are portrayed as sharks circling their victim. Absolutely Ricidulous. Buyers Remorse, I lived and learned. Will never go back or recommend anyone! More

Excellent Service Sales department is awesome, they know what is doing, financial department they re super great getting a loan. They are very politely. Austin is very Sales department is awesome, they know what is doing, financial department they re super great getting a loan. They are very politely. Austin is very good doing his job. More

Love this dealership This location is amazing everyone is so nice and had a smile. I went on a Saturday and didn’t have an appointment but they still took care of me. My s This location is amazing everyone is so nice and had a smile. I went on a Saturday and didn’t have an appointment but they still took care of me. My sales rep that sold me my car was friendly, not like other sale reps that once they have sold you something they act like they don’t know you, but Ken assured me that if I needed anything to let him now!!! For the small things I can text him or call and he is available!!!! Rockwall keep it up!!!! More

Prius Coolant service and oil change Kyle was great, I knew what to expect and everything was done that I asked for. Price for service actually ended up less than quoted. Kyle was great, I knew what to expect and everything was done that I asked for. Price for service actually ended up less than quoted. More