Toyota of Rockwall

Great Experience We went through the Costco program, it was the best experience I have every had buying a new car. Toyota of Rockwall is by far the number 1 dealership We went through the Costco program, it was the best experience I have every had buying a new car. Toyota of Rockwall is by far the number 1 dealership in the DFW area, everyone was very nice and helpful. More

Best experiance EVER!!! We found our car online and called and got Karl as our rep. He was amazing and made the whole buying experiance easy and comfortable! He was honest, n We found our car online and called and got Karl as our rep. He was amazing and made the whole buying experiance easy and comfortable! He was honest, nice and funny! It was refeshing not to habe to spend a lifetime at the dealership. From start to finish took 2 hours!! We will definitly come back in the future!!! More

Out with the Old and in with the New-er Karl was fantastic, He was very helpful and worked very hard to get the deal done. The process was quick and easy. We were only there for two (2) hour Karl was fantastic, He was very helpful and worked very hard to get the deal done. The process was quick and easy. We were only there for two (2) hours and we were driving away. More

Great Drop-in Service I was in the Dallas area from Lubbock and had some issues with my brakes and drove to Rockwall Toyota for service. Barry was prompt and very profess I was in the Dallas area from Lubbock and had some issues with my brakes and drove to Rockwall Toyota for service. Barry was prompt and very professional. He took care of the problem in a short period of time. Best service ever! More

Simply awesome I appreciate the time and patience Lance Gandy had with my father on his trips back and forth to the dealership. He was very patient and kind with hel I appreciate the time and patience Lance Gandy had with my father on his trips back and forth to the dealership. He was very patient and kind with helping my father who has a disability get his car fixed. Thank you so much More

Regular 5,000 mile service Randy Searcy, as usual, did an outstanding job in getting my vehicle serviced. Randy has been my service advisor now for several years and has alway Randy Searcy, as usual, did an outstanding job in getting my vehicle serviced. Randy has been my service advisor now for several years and has always been extremely professional and forthcoming. I look forward to our brief meetings every six months!! More

Oil Change and State Inspection I made an appointment for an oil change and state inspection. The work performed was fine, but in my opinion, it serves absolutely no purpose for me t I made an appointment for an oil change and state inspection. The work performed was fine, but in my opinion, it serves absolutely no purpose for me to call ahead the day before and schedule an appointment, if it still takes just as long as walk ins. I waited nearly 2.5 hours. I could be understanding if I was a walk in, but I wasn't. In my opinion, that is bad customer service. There should be some level of benefit for me giving you the courtesy of calling ahead. More

Great Experience Love the Vehicle Mat was very helpful and informative it was a really good car buying experience for us. Also Mat is not listed in sales list I give him 5 stars for h Mat was very helpful and informative it was a really good car buying experience for us. Also Mat is not listed in sales list I give him 5 stars for his attenrion to detail and friendly attitude. More

Great as always The folks at Toyota of Rockwall are always friendly, professional, and efficient. It's a comfortable place to wait while they do the work, as well. The folks at Toyota of Rockwall are always friendly, professional, and efficient. It's a comfortable place to wait while they do the work, as well. More

Fulfilled a promise! When I bought my new Tundra there were 3 deep scratches, small but deep. Brian promised they would do whatever it took to make it perfect. He had Dan When I bought my new Tundra there were 3 deep scratches, small but deep. Brian promised they would do whatever it took to make it perfect. He had Dan take a look and he decided they would repaint my tailgate. I dropped it off and in 2 days I had my beautiful truck back with my perfect tailgate! Thank you for the excellent service and for fulfilling your promise! More