Toyota of Rockwall

Very easy to work with. Very easy dealership to work with. Very low pressure. Helpful in find the right car for our needs. Carl Miller and Joey Desrosiers where awesome!!! Very easy dealership to work with. Very low pressure. Helpful in find the right car for our needs. Carl Miller and Joey Desrosiers where awesome!!! More

Thank you, Nicole Roeseler! I applaud Nicole Roeseler for taking care of me and giving me the customer treatment EVERYONE deserves! The day after I purchased my car I had a major I applaud Nicole Roeseler for taking care of me and giving me the customer treatment EVERYONE deserves! The day after I purchased my car I had a major problem with the driver's seat. I called my salesman, Anthony Beck, but he did nothing to help me and literally told me he was "only a salesman" and had no final say about anything. Then I left several voice messages for manager Barry Schwerdt who never bothered to return ANY of my calls. I ended up talking to Nicole, and she had Gabriel Hernandez contact me. He initially told me my options were to "patch" the seat or have it replaced. Of course, I wanted it replaced. Then, after repeated calls to him without responses, he told me that all he could do was "patch" the seat...no other options. I was told that Mr. Schwerdt would not even consider replacing my seat (even when I offered to pay for half). Finally, when the repairman saw that the seat could not simply be "patched" (as it had been initially, unbeknownst to me upon buying the vehicle), the seat was replaced. I am convinced that this situation would have never been solved if not for Nicole Roeseler, and I sincerely appreciate her time, effort, and support. I don't think I will ever purchase another car at Rockwall Toyota, but if I do, it will be solely because I know that I can rely on Nicole Roeseler to be fair and accommodating. Thank you, Nicole! You are a credit to your company! More

i was painless. My maint. light was coming on and I was having a hard time starting my car. I thought it might be time for a new battery. So brought my car in and I My maint. light was coming on and I was having a hard time starting my car. I thought it might be time for a new battery. So brought my car in and I always want to work with Carl, he is great! I left my car to have a look see and determined it need brakes, front end alignment, battery, transmission fluid, brake fluid. It was all taken care. I like working with Carl. More

Greenville Great experience Brian Dial was our salesman. He was able to answer all of our questions and he was very good at getting us through the process promptly. Everyone th Brian Dial was our salesman. He was able to answer all of our questions and he was very good at getting us through the process promptly. Everyone there was very nice and helpful. Great staff. Thank you, David and Tammie Ratcliff More

Best buying experience, ever!! We had excellent service at Toyota of Rockwall! Carl had the car ready and waiting for us when we arrived. We test drove, and purchased, with 2 kids i We had excellent service at Toyota of Rockwall! Carl had the car ready and waiting for us when we arrived. We test drove, and purchased, with 2 kids in tow, and it was so quick and simple!! We will definitely be back for future car purchases! More

Fine and dandy Google my experience was fine was told it would take almost two hours but I was out in about an hour. I really don’t have much more to say but this h Google my experience was fine was told it would take almost two hours but I was out in about an hour. I really don’t have much more to say but this has to be twenty five words so I am running out of things to say so anywho have a great day More

SRS Tacoma Service Excellent service now, and in the past. Always sure that the work will be done correctly, and that future service recommendations will be included, a Excellent service now, and in the past. Always sure that the work will be done correctly, and that future service recommendations will be included, and on target. Thankful for the free wash each time so that the vehicle leaves looking better than when it came in. Great people to work with. More

Toyota if Rockwall This is such a friendly and helpful dealership. Matt found me the exact minivan I was looking for. I bought it the same day and took it home. I am l This is such a friendly and helpful dealership. Matt found me the exact minivan I was looking for. I bought it the same day and took it home. I am looking forward to many comfortable trips with my family and friends. More

Customer Service First time having my truck serviced here. I got a good impression of service advisers and their prompt service and concern for customers. The lady cas First time having my truck serviced here. I got a good impression of service advisers and their prompt service and concern for customers. The lady cashier and other people working behind (coffee area) need to be more attentive, pleasant, and make customers feel welcomed there. More

Fantastic Experience! I have purchased several cars from multiple dealerships, and I haven't had an experience as wonderful as the one I had at Toyota of Rockwall. The leve I have purchased several cars from multiple dealerships, and I haven't had an experience as wonderful as the one I had at Toyota of Rockwall. The level of customer service was excellent. My sales associate, Nathan, took a true interest in my needs and delivered with the vehicle he found me. Nathan has been in touch since the purchase to ensure my satisfaction, which is very rare in a car sales associate! The rest of the team was extremely helpful as we progressed in the buying process. Brett was very patient and helpful with the finance process. He answered all of our questions and was able to provide the financial support we needed. I would recommend Toyota of Rockwall to any friends or family looking to purchase a vehicle. More