Toyota of Rockwall
Rockwall, TX
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Nail in tire An indicator on the dash indicated that one or several tires had loss some pressure although they all looked fine to me. However, took it to Toyota of An indicator on the dash indicated that one or several tires had loss some pressure although they all looked fine to me. However, took it to Toyota of Rockwall and within minutes it was determined that there was a nail in one of the tires. They fixed in a matter of minutes, didn't even have the to finish a cup of coffee and we were back one the road. More
Quality,efficient maintenance check The service center fit into their schedule a request for maintenance check and oil change after a road trip. Although a walk-in, the process was perfo The service center fit into their schedule a request for maintenance check and oil change after a road trip. Although a walk-in, the process was performed in a courteous manner. They even took time to explain the checks being performed and benefits of having purchased the vehicle from this location. I definitely felt valued as a consumer. More
Service I took my vehicle into Rockwall Toyota (a Toyota 4Runner) for the front end alignment to be looked at as it was pulling to the right. They got it and I took my vehicle into Rockwall Toyota (a Toyota 4Runner) for the front end alignment to be looked at as it was pulling to the right. They got it and as it turned out it was off. They adjusted it and now the vehicle works great. They also provided a wash and it was down well. More
12 month check up Love to have my car serviced at this location. David is very friendly and super customer service oriented. I've only had great service in Rockwall. Love to have my car serviced at this location. David is very friendly and super customer service oriented. I've only had great service in Rockwall. More
Lower shield not attached back Brought my escape in for its oil change. The next day I notice the under shield infer the front of the car is almost touching the ground. I jack up th Brought my escape in for its oil change. The next day I notice the under shield infer the front of the car is almost touching the ground. I jack up the car and notice 3 bolts missing that hold it up to the car. Is it that hard to do your job now days? More
I don't understand why I don't understand why, whenever I drive in to the bay for service, the attendants, with the exception of David Robertson and Gaylan, always go to the I don't understand why, whenever I drive in to the bay for service, the attendants, with the exception of David Robertson and Gaylan, always go to the car Behind me! It's as if I'm invisible; not very professional! David, however, is always very attentive, he even opens the door for me; now that's service. I purchased my car from Toyota, so I'll continue to go there for service. However, I would like to be treated with the same respect and courtesy that the 'other' customers are given. More
In warranty routine service Toyota always sticks to high standards when it comes to services. They are transparent in their dealings and never push for unnecessary services and t Toyota always sticks to high standards when it comes to services. They are transparent in their dealings and never push for unnecessary services and their price are comparable to better than other service centers. More
Outstanding Dealership Toyota of Rockwall is a wonderful Dealership I highly recommend them because, as soon as i pulled up to dealership a salesman walked right up to Toyota of Rockwall is a wonderful Dealership I highly recommend them because, as soon as i pulled up to dealership a salesman walked right up to me and asked if i needed help which was wonderful because the 3 other dealerships I had visited before Toyota of Rockwall I had to wait impatiently just to get a salesman to test drive a vehicle. I was in and out of their dealership with a car in under 2 hours AMAZING!! More
Outstanding Dealership Every time I have service done on my vehicle I pull into the drive and immediately have an employee open my door and ask me who I am here to see e Every time I have service done on my vehicle I pull into the drive and immediately have an employee open my door and ask me who I am here to see even though my service adviser is already making his way towards me (Eric Griego) If I need a speedy service or if i have time to wait the employees at Toyota of Rockwall always make sure I am well taken care of! More
Excellence & respect Toyota of Rockwall service is excelkent so Continue to go there w my 2nd Toyota. The are thorough telling me what should be done ahead of time; the wa Toyota of Rockwall service is excelkent so Continue to go there w my 2nd Toyota. The are thorough telling me what should be done ahead of time; the wait is appropriate for the work; the waiting facilities are so comfortable. I llam treated w respect, which does not always happen when you are 64 yrs old. I strongly recommend the service dept. More