Toyota of Rockwall

Great Service Very happy with the new equipment lease. Chris Abshire took the time to make sure we were fully satisfied. I highly recommend him. As well as service Very happy with the new equipment lease. Chris Abshire took the time to make sure we were fully satisfied. I highly recommend him. As well as service department - very helpful folks. More

My car died I had a 2006 Prius with 170,000 miles and my service tech Carl David met with me and advised me that there were several very serious problems and the I had a 2006 Prius with 170,000 miles and my service tech Carl David met with me and advised me that there were several very serious problems and the cost of repair was very expensive and he stated car was not safe. He referred me to a pre-owned Sales person named Dale Calhoun. Dale was extremely helpful and not judgemental and no pressure. I found a vehicle and we agreed on a price and I was extremely pleased with the safety concern of my service tech Carl David and also very pleased with my sales rep Dale Calhoun; I would highly recommend them both More

A tale of two stories I purchased 2 vehicles from this dealership, the first of which was great. Taylor was a good salesperson and treated myself and my wife very honestly. I purchased 2 vehicles from this dealership, the first of which was great. Taylor was a good salesperson and treated myself and my wife very honestly. The negotiation with Corey was a negotiation but he worked with me to get my family out of a lease and into a purchase. We drove away happy. On my second purchase, I contacted Taylor and he had everything ready for me to go and look at the vehicle. This time Corey greeted me with "You know what time it is, big fella. You and me, its about to go down." Corey made a claim that after our first car deal, I told Taylor that "I would've taken the first offer" which would've meant that I got one over on Corey. He carried these feelings into the negotiation to the point where I left the building and buckled my kids into our car to drive home, because Corey was being rude to me. Taylor ended up giving me a call, working out the negotiation behind closed doors and passed me along to Brent (new hire in Finance) and Brent was awesome. This time, even though Brent was awesome, I drove away angry. I don't understand why I was treated the way I was on my second time into the dealership in less than 2 weeks. I never made the claim to my sales guy, that Corey claims Taylor told him. This one was difficult for me to take because it was a personal attack against me, in front of my 2 toddler boys (sitting with me at the desk across from Corey.) I wouldn't recommend this place. They didn't leave me feeling comfortable when I drove away. More

Sienna 4 service Dropped car off, went back in the time they said it would be ready Taken care of in a timely manner., plus they wash your car Dropped car off, went back in the time they said it would be ready Taken care of in a timely manner., plus they wash your car More

great service David Robinson helped me in service and did a great job, Dale Calhoun sold me a new car and also did a great job eveen your finance man was very helpf David Robinson helped me in service and did a great job, Dale Calhoun sold me a new car and also did a great job eveen your finance man was very helpful More

Low tire pressure I could not get the low tire pressure light to go off even though there was enough air in the tires, so I stopped by without an appointment. They got I could not get the low tire pressure light to go off even though there was enough air in the tires, so I stopped by without an appointment. They got me in, said it would be an hour and 20 minutes. They found the problem, fixed it, washed the car and had me on my way in just over an hour! More

Sales person was professional, negotiations went well. Have been trying for 2 weeks for Brent in finance to confirm to us that he is cancelling all extra warranties in original contract, per his conversati Have been trying for 2 weeks for Brent in finance to confirm to us that he is cancelling all extra warranties in original contract, per his conversation with Kent on 8/8/16. Have left numerous messages, with no return call. This needs to happen asap. Brent said he would contact the financing bank, but bank has not received anything. More

my experience was very comfortable and positive My review of the overall situation was that everything went so smooth. I thought I would be there a lot longer. But it ended up being a short time a My review of the overall situation was that everything went so smooth. I thought I would be there a lot longer. But it ended up being a short time and for that I was extremely greatful. I would truly recommend a friend and would definitely refer them to MATT. 😀 More

Kyle helped got my tire light fixed successfully! Kyle was professional and patient when I had to bring my vehicle back twice due to the tire light kept re-appeared after the first service. I recom Kyle was professional and patient when I had to bring my vehicle back twice due to the tire light kept re-appeared after the first service. I recommend the Service Dept at this Dealership! Thank you:) More

No pressure sale I appreciated the courtesy of the salesman, Wade Skurlock. No pressure, informative and patient. There were plenty of vehicles to choose from and we l I appreciated the courtesy of the salesman, Wade Skurlock. No pressure, informative and patient. There were plenty of vehicles to choose from and we looked a lot More