Toyota of Rockwall - Service Center

Watch out they don't charge you for something they shouldn't they don't pay attention shouldn't they don't pay attention More

So glad to have Caesar as my go to service guy. He’s great. He kep me informed while they were servicing my car He’s great. He kep me informed while they were servicing my car More

Very nice customer service and very knowledgeable about the cars and treated as a family member 👍 😀 the cars and treated as a family member 👍 😀 More

I have already been approved by my bank for a car loan. However, they still run my credit anyway for the in house financing. I was led to believe that they are getting my information in order to consolidat However, they still run my credit anyway for the in house financing. I was led to believe that they are getting my information in order to consolidate with the records from the bank I was approved. Little did I know that they are running my credit again for their in house financing. Had they been honest with me, I could have negotiated with them for a much lower rate…. More

Little took good care of my car and advised me accordingly. I enjoy it because it is near my home and I could come anytime. accordingly. I enjoy it because it is near my home and I could come anytime. More

Service from this dealer has been ALWAYS exceptional. I took my car in immediately because of a recall Notice I received in the mail. Michael Schmitt was my Service Advisor & every time I get service don I took my car in immediately because of a recall Notice I received in the mail. Michael Schmitt was my Service Advisor & every time I get service done here, he takes time to explain what is found/done. They even did extra by doing a complimentary Multi Point Inspection. I'm an elderly female & have sincerely appreciated everything that's been done every time I go here for service. Thank you very much! More

They are courteous and understand the business of customer satisfaction. I have enjoyed doing business with Toyota of Rockwall. customer satisfaction. I have enjoyed doing business with Toyota of Rockwall. More

Still awaiting the follow up to my carpet on the drivers side coming up. Was told would be contacted after talking to the service manager. Still waiting. side coming up. Was told would be contacted after talking to the service manager. Still waiting. More

Got my new Camry in November . .. STILL no second Key Fob. It was promised to be delivered this month ... and last month ... and the month before. So while the Service Department of .. STILL no second Key Fob. It was promised to be delivered this month ... and last month ... and the month before. So while the Service Department of Toyota of Rockwall is excellent, I have to give Toyota (in general) a 1-star, based on exceedingly poor communication. Unfortunately, since Toyota Corporate doesn't give a hoot, Toyota of Rockwell has to "take the bullet." More

Very nice service and very knowledgeable about the product and service is excellent, i do drive from Carrollton tx to Rockwall for oil change 😀 product and service is excellent, i do drive from Carrollton tx to Rockwall for oil change 😀 More