Toyota of Rockwall - Service Center

It was a great experience and appreciated the no pressure estimate of additional things needed for my car than what I came in for. estimate of additional things needed for my car than what I came in for. More

I love the online scheduling and my checking and service was fast. Staff was very friendly. was fast. Staff was very friendly. More

Toyota of Rockwall had excellent customer service and was able to fix our vehicle with no problems. I would recommend Toyota of Rockwall every time. able to fix our vehicle with no problems. I would recommend Toyota of Rockwall every time. More

Very clean and accommodating. An easy place to wait for your vehicle. Highly recommend this dealership. An easy place to wait for your vehicle. Highly recommend this dealership. More

Best place for super service. Couldn’t ask for more. Service with a smile always Couldn’t ask for more. Service with a smile always More

Mick Schott was very helpful and knowledgeble. I enjoyed working with him. He went out to my car and pointed out several things to me that were helpful. I enjoyed working with him. He went out to my car and pointed out several things to me that were helpful. More

Mick was great! I would appreciate my vehicle vacuumed and washed when service was complete. I would appreciate my vehicle vacuumed and washed when service was complete. More

Mick was a terrific service consultant, explaining about $2,000 of additional repairs sent by text message (!) while the truck was being serviced. Mick probably saved your dealership two Toyota customers be $2,000 of additional repairs sent by text message (!) while the truck was being serviced. Mick probably saved your dealership two Toyota customers because I was overwhelmed and angry that a text arrived saying these additional repairs were needed "immediately." Mick walked through repairs, explaining what was a priority and what comes later in the life of the truck. Without his understanding and explanation, we wouldn't be likely to come back. By the way, do not send me texts with other repairs that are needed on the day of repair! More

Rockwall Toyota’s service is always very good. The advisors and staff do a great job! I always feel confident that my car is going to run how it should, once I leave the dealership. The advisors and staff do a great job! I always feel confident that my car is going to run how it should, once I leave the dealership. More

The facility is clean. Service center personnel are courteous but very busy and seems to lack a personal touch Service center personnel are courteous but very busy and seems to lack a personal touch More