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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,656 Reviews

3,656 Reviews of Toyota of Rockwall - Service Center

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February 28, 2023

The service began great with the service agent. Service was done well and well within the estimated time frame. More

by davidlakeview
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
Mar 01, 2023 -

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

February 27, 2023

I went in for a tire rotation and waiting MAYBE 30 minutes! The customer service was amazing!!! More

by kelseycollins7513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina xxxx
Feb 28, 2023 -

Toyota of Rockwall responded

Thank you for taking the time to leave us a five-star review. Thank you for choosing Toyota of Rockwall, Kelsey. We appreciate your business and hope to see you again soon!

February 26, 2023

Every person I came in contact with was very friendly & professional. Service was done within the hour as advised. Very pleased with this service More

by Donna D Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
Feb 26, 2023 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 25, 2023

Service of vehicle was usual great job. Would like to see car wash restarted it was nice to have a clean car after service was done. More

by BR333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Perez
Feb 26, 2023 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Toyota of Rockwall!

February 25, 2023

My name is Elvis kisero I would like to say I'm very grateful for Mr Lance who took care of me I had some issues with my car Mr Lance was very kind provided me with a rental car and great service I wou More

by moby55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance
Feb 26, 2023 -

Toyota of Rockwall responded

Thanks for sharing about your experience with Lance here at Toyota of Rockwall. We appreciate your business and hope to see you again soon!

February 25, 2023

It was a friendly, fast, and complete service experience by professionals. They are worthy of recommendation. More

by micknmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
Feb 26, 2023 -

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

February 24, 2023

The staff at Toyota is always courteous, efficient and honest. They, and the mechanics are the reason I keep taking my truck back. I would reccomend Toyota of Rockwall to anyone. More

by colvin2505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Landrum, Justin Hogue, Stephanie Sanchez, Carlos Perez, Kevin McGuire, Josue Gutierrez, Cesar Martinez
Feb 24, 2023 -

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

February 22, 2023

Toyota of Rockwall always takes care of me, three nights ago my skid plate come loose and one bolt came out. I swung in there last minute at 5pm. They took care of me without hesitation. Thank you to Sam fo More

by Robert Price
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Robert, and look forward to your next visit.

February 22, 2023

I took my vehicle in for a oil change and fron end alignment one of service workers greet me as I drove an told someone will be right with you as he the service man was right there he said go take a s More

by Big Dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
Feb 23, 2023 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 21, 2023

Awesome customer service. We've purchased 2 of our cars here. We got great deals, and service department always takes good care of us. They fought insurance to get our car fix More

by hollymoore17
Recommend Dealer
Yes
Employees Worked With
Christine
Feb 22, 2023 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

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