Toyota of Rockwall - Service Center

They have great customer service but man you spend all day in waiting room. It drove nuts day in waiting room. It drove nuts More

Toyota of Rockwall’s service department is prompt and polite. I was in and out in less than 30 minutes. polite. I was in and out in less than 30 minutes. More

Everyone was very courteous and polite. My experience was wonderful and my waiting time was less than an hour. Wonderful people and company. My experience was wonderful and my waiting time was less than an hour. Wonderful people and company. More

I used to go to Burleson to get my services done as that’s where i got my car and they asked me if i wanted a car wash too and i would say yes. I wish Rockwall did the same. that’s where i got my car and they asked me if i wanted a car wash too and i would say yes. I wish Rockwall did the same. More

Love the place, I've always been treated well and with respect. Everyone is friendly and nice. respect. Everyone is friendly and nice. More

Experienced Informative, attentive, and timely service. I was able to wait comfortably at the dealership and was served fresh cookies and complimentary water. I was able to wait comfortably at the dealership and was served fresh cookies and complimentary water. More

toyota rockwall is worst place to maintain you vehicle. I went there to normal service of my vehicle and they told me my vehicle have problem in engine which i need to fix urgently . after paying $5500 th I went there to normal service of my vehicle and they told me my vehicle have problem in engine which i need to fix urgently . after paying $5500 they told me my vehicle dosent have engine problem. and they took my money with out any logical reason. and more than that they damaged my heating system plus other mechanical issue. toyota rockwall manage is very very rude and dont know how to deal with customers. More

I would not recommend this dealership to anyone. The service department did not fix mandatory recalls on my vehicle and refused to answer my calls regarding my vehicle. I had numerous calls from sal The service department did not fix mandatory recalls on my vehicle and refused to answer my calls regarding my vehicle. I had numerous calls from sales members trying to sell me a new vehicle and repeatedly asked them to stop. I was getting 6-8 calls a week but never from the service department. When I complained, I was forwarded to the “lead” sales representative and again asked if I was interested in purchasing a new vehicle. Absolutely ridiculous experience. More

I love the service department. They are always quick to get me in, thorough and efficient. Always pleased with the results. 1 They are always quick to get me in, thorough and efficient. Always pleased with the results. 1 More

Great place to get your car serviced. Comfortable waiting areas. Very nice service person and cashier. Comfortable waiting areas. Very nice service person and cashier. More