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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,656 Reviews

3,656 Reviews of Toyota of Rockwall - Service Center

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December 08, 2022

They are ALWAYS so pleasant and nice to work with. My favorite is Kevin McGuire!! He has a great sense of humor! More

by vmoore5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire, Cesar Martinez
Dec 08, 2022 -

Toyota of Rockwall responded

Thank you for the kind words for Kevin and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 08, 2022

Took car in for oil change/tire rotation; left with tire air pressure light on. Seems like a simple fix - you touched all four tires but didn't check the air in them? Finish the job! Service advisor or at More

by kpickens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

December 07, 2022

Over the last 3 months have had my Tacoma in service. Due to a leak in the windshield, Kasey my service advisor has been Amazing. She kept me informed of everything going on. She sent me pictures of my t More

by GYMRATT81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. Kasey and our team appreciate your business and hope to see you again soon!

December 07, 2022

Mick knows how to give me quality service. When a service isn’t needed he does not do it just to get the money. He knows his job thoroughly. What a blessing! I intend to allow RockWall Toy More

by gloria47w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Toyota of Rockwall responded

Thank you so much for your excellent review, Gloria! We are so glad that Mick had the opportunity to work with you, and we are thrilled that you found your experience with us here at Toyota of Rockwall to be a positive one. Please don't hesitate to reach out if you need anything else.

December 04, 2022

Mick did a great job, under promised and over delivered! Did exactly as I asked and did not try to over sell me! I appreciate this very much, as a technician myself, I know the value in it! Thank you Mick! More

by jhackney875
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

December 03, 2022

On time and great service. Advisor was pleasant and professional. Would recommend Toyota of Rockwall to my friends and family. More

by etheridge.j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

December 03, 2022

I was happy with my service. I will see y’all next time. I was done in about 30 minutes. More

by LAKTORI2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Gutierrez
Dec 05, 2022 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 01, 2022

They do a really good job and there very friendly. I would recommend recommend them to any one. More

by vmorales1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
Dec 02, 2022 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

December 01, 2022

Service advisor was polite and courteous. Work performed was not up to Toyota standards. Service advisor did call back and apologize for substandard work. More

by paulnstaci
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
Dec 02, 2022 -

Toyota of Rockwall responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

November 30, 2022

Cesar always takes good care of us when we bring our car in for service More

by JWPIAZZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
Dec 01, 2022 -

Toyota of Rockwall responded

Thanks for sharing about your experience with Cesar here at Toyota of Rockwall. We appreciate your business and hope to see you again soon!

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