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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,702 Reviews
Call Service Center (844) 208-1008

3,702 Reviews of Toyota of Rockwall - Service Center

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December 11, 2022

In and out in a jiff! Christine my service advisor kept me informed on the progress! More

by Mjp71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine
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Dec 12, 2022 -

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Christine met your expectations. Thank you for choosing Toyota of Rockwall, we look forward to having you as a valued customer for many years to come!

December 10, 2022

Good service, quick service and I know when to come in for next time. G More

by juliarhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally
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Dec 12, 2022 -

Toyota of Rockwall responded

Julia, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sally met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

December 10, 2022

I was able to get my car in and serviced very quickly. I really appreciate that. More

by gkfowler1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2022 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad Mick was able to help, and we hope to see you again!

December 09, 2022

Great and friendly service! All of our contact was on line with 2 short phone calls. Flew in from out of state and was on the road in 20 minutes. More

by Mjnicholson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Smith, Bethany Smith, James Brown
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Dec 12, 2022 -

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

December 09, 2022

Always upfront with prices and service. Pretty quick turn around with comfy places to chill and wait. Friendly personnel. The only thing I miss is the quick car clean they used to give befo More

by A_Knight23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2022 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! Sam and our team sincerely value your business and look forward to your next visit.

December 09, 2022

Couldn’t ask for better service. Everyone was super nice and finished our service call in a timely manner. More

by wagnon63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Gutierrez
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Dec 12, 2022 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. Josue and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 08, 2022

They are ALWAYS so pleasant and nice to work with. My favorite is Kevin McGuire!! He has a great sense of humor! More

by vmoore5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire, Cesar Martinez
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Dec 08, 2022 -

Toyota of Rockwall responded

Thank you for the kind words for Kevin and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 08, 2022

Took car in for oil change/tire rotation; left with tire air pressure light on. Seems like a simple fix - you touched all four tires but didn't check the air in them? Finish the job! Service advisor or at More

by kpickens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2022 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

December 07, 2022

Over the last 3 months have had my Tacoma in service. Due to a leak in the windshield, Kasey my service advisor has been Amazing. She kept me informed of everything going on. She sent me pictures of my t More

by GYMRATT81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2022 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. Kasey and our team appreciate your business and hope to see you again soon!

December 07, 2022

Mick knows how to give me quality service. When a service isn’t needed he does not do it just to get the money. He knows his job thoroughly. What a blessing! I intend to allow RockWall Toy More

by gloria47w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2022 -

Toyota of Rockwall responded

Thank you so much for your excellent review, Gloria! We are so glad that Mick had the opportunity to work with you, and we are thrilled that you found your experience with us here at Toyota of Rockwall to be a positive one. Please don't hesitate to reach out if you need anything else.

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