Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,679 Reviews of Toyota of Rockwall - Service Center
Sort by
October 27, 2022
Everyone at Toyota of Rockwall was extremely helpful and professional! Thank you guys, keep up the great work. From sales to the service department you guys handled everything so well and kept me informed a professional! Thank you guys, keep up the great work. From sales to the service department you guys handled everything so well and kept me informed about my vehicle being serviced. Thanks to Benjamin in sales and Kevin & Kasey in the service department. More
by CARRINALERMA
Verified CustomerEmployees Worked With
Other Employees :
Benjamin Dunlar , Joey Desrosiers, Kevin McGuire
October 26, 2022
The service was prompt; the staff professional, the waiting area pleasant, and free coffee! I really enjoy working with Kasey, she is naturally friendly., waiting area pleasant, and free coffee! I really enjoy working with Kasey, she is naturally friendly., More
by CBROWN46
Employees Worked With
October 26, 2022
I've purchased 4 new vehicles from this location. However, this will be my last. My sales person entered the the wrong VIN # and entered into the DOT database. I still don't have my tags and November However, this will be my last. My sales person entered the the wrong VIN # and entered into the DOT database. I still don't have my tags and November 4th will be a year owning my new truck. No one from Toyota has called and gave me any status updates. I'm the only who had to call. I guess customer service isn't important, only vehicles sold. My wife and I will not be returning, I'm honestly thinking about moving my services to another Toyota dealership as well. More
by mathewschurman
Employees Worked With
Other Employees :
Scott Smith, Corey Thomas, Joey Desrosiers, Carlos Perez
October 26, 2022
Plain great service, pinpointed exact issues my vehicle had. Even had a loaner car until work was done. Thanks had. Even had a loaner car until work was done. Thanks More
by Nyc2ca
Employees Worked With
October 25, 2022
Mick the advisor is great! Service department is always clean and orderly. Car wash is always down though which is a bummer! Service department is always clean and orderly. Car wash is always down though which is a bummer! More
by JDon
Employees Worked With
October 22, 2022
Excellent service. Quick, easy and nice people. I will be back for my next service Quick, easy and nice people. I will be back for my next service More
by john.payne1
Employees Worked With
October 22, 2022
They gave me my car back in horrible conditions. The bumper was falling off as well as my lights were not connected back. Horrible experience The bumper was falling off as well as my lights were not connected back. Horrible experience More
by daliaestrada
Employees Worked With
