Toyota of Rockwall - Service Center

Will not recommend your service center. They let us sit for over a half hour after our car was ready for us to depart. Had to ask why the delay. They said it was an oversite on their part.. They let us sit for over a half hour after our car was ready for us to depart. Had to ask why the delay. They said it was an oversite on their part... More

great employees and service techs know what they are doing quick service is the reason we use Toyota of Rockwall doing quick service is the reason we use Toyota of Rockwall More

Everyone was courteous and kind and explain everything to me And tell me how many miles I had left on my brakes before I had to get them taking care of And this time they didn't tell me everything that to me And tell me how many miles I had left on my brakes before I had to get them taking care of And this time they didn't tell me everything that was wrong with my car they just took care of what I asked him to take care of and I appreciate that More

On the last visit, I had issues with the service department not turning off the service lights, nor filling the fluids. This time the car wash was "out of order" they said, however I did see other c department not turning off the service lights, nor filling the fluids. This time the car wash was "out of order" they said, however I did see other cars clean and wet..no paper was placed on the floor and the car was returned dirtier that i left it .I did t even feel like arguing the point, I just just left with the vehicle. More

They were professional and attended to my needs in a timely manner. I went in for my tire and found out I had a Neil on my tire and got it fix in less than an hour. timely manner. I went in for my tire and found out I had a Neil on my tire and got it fix in less than an hour. More

Great service on my vehicle today. Customer service and other personnel were very courteous and explained the process as well as what they had done after the service was completed. Customer service and other personnel were very courteous and explained the process as well as what they had done after the service was completed. More

Everything from making an appointment for my 30k mile service, to the actual service process and pick up was excellent. The staff is very professional and friendly. Jesue is an excellent service adviso service, to the actual service process and pick up was excellent. The staff is very professional and friendly. Jesue is an excellent service advisor who takes the time to answer questions and is so nice and professional. More

I was only disappointed that the complementary car wash and vacuuming of the matts. Thank you, Paula Morelan and vacuuming of the matts. Thank you, Paula Morelan More

Best customer service and professional services. I was late for about 30 minutes but was than on time I was late for about 30 minutes but was than on time More

Kasey is the best service advisor I have used. I purchased my Camry from another dealership which is quite a ways from my home. I decided to give Toyota of Rockwall a shot and doing my oil chang I purchased my Camry from another dealership which is quite a ways from my home. I decided to give Toyota of Rockwall a shot and doing my oil changes. This is how I met Kasey. After the 1st time meeting her and my service appointment I knew I would continue my service with her and Rockwall Toyota. She is so kind and goes into detail explaining what my vehicle needs. My husband was taking care of this but because of My trust in Kasey I am able to make decisions on my automotive care. She get an AAA+ in my book More