Toyota of Rockwall - Service Center

Quick and responsive. They always go out of their way to give the best experience possible. I will continue to get my truck maintenance done here. They always go out of their way to give the best experience possible. I will continue to get my truck maintenance done here. More

Toyota of Rockwall has always been very courteous and helpful with any problem that I have had with my car helpful with any problem that I have had with my car More

When I visit the dealership I always have a pleasant experience. Everyone is always so nice. experience. Everyone is always so nice. More

Was greeted courteously by a friendly gentleman. He briefed me and ushered me to the waiting area and came back to update me on the progress He briefed me and ushered me to the waiting area and came back to update me on the progress More

Friendly & helpful customer service. Quick service even without an appointment. The waiting area was pleasant & the garage was clean. Quick service even without an appointment. The waiting area was pleasant & the garage was clean. More

Everyone at Toyota of Rockwall was extremely helpful and professional! Thank you guys, keep up the great work. From sales to the service department you guys handled everything so well and kept me informed a professional! Thank you guys, keep up the great work. From sales to the service department you guys handled everything so well and kept me informed about my vehicle being serviced. Thanks to Benjamin in sales and Kevin & Kasey in the service department. More

Very professional environment i. e. on time, efficient, respectful, great attitude by all the Staff, already had my vehicle's history pulled up when I arrived. Called me while my vehi e. on time, efficient, respectful, great attitude by all the Staff, already had my vehicle's history pulled up when I arrived. Called me while my vehicle was being serviced, to ask me if I had any additional questions / issues that might still have or had forgotten to tell the Service personnel -- and asked if I needed a ride back to the Dealership. I have owned Toyota vehicles for decades -- I have never received the quality of service that I am receiving at Toyota, Rockwall. Wow! Congratulations to all the Staff! More

I've purchased 4 new vehicles from this location. However, this will be my last. My sales person entered the the wrong VIN # and entered into the DOT database. I still don't have my tags and November However, this will be my last. My sales person entered the the wrong VIN # and entered into the DOT database. I still don't have my tags and November 4th will be a year owning my new truck. No one from Toyota has called and gave me any status updates. I'm the only who had to call. I guess customer service isn't important, only vehicles sold. My wife and I will not be returning, I'm honestly thinking about moving my services to another Toyota dealership as well. More

Plain great service, pinpointed exact issues my vehicle had. Even had a loaner car until work was done. Thanks had. Even had a loaner car until work was done. Thanks More

The service was prompt; the staff professional, the waiting area pleasant, and free coffee! I really enjoy working with Kasey, she is naturally friendly., waiting area pleasant, and free coffee! I really enjoy working with Kasey, she is naturally friendly., More