Toyota of Rockwall - Service Center

My service advisor was excellent in providing the help the item that I needed worked on my vehicle. I would this dealership to everyone. the item that I needed worked on my vehicle. I would this dealership to everyone. More

Consistently the worst possible service since Justin left. I’ve tried twice, and been treated like dirt both times. I will not ever buy another car from them, and I absolutely will not ever use them t left. I’ve tried twice, and been treated like dirt both times. I will not ever buy another car from them, and I absolutely will not ever use them to service any of my vehicles. I was very loyal for many years. The treatment of customers has deteriorated to an abusive level More

Trust Toyota of Rockwall dealership with maintenance of vehicle purchased brand new several years ago. vehicle purchased brand new several years ago. More

Everybody was great, from the service advisor, sam, to the cashiers. Everybody made the service quick! the cashiers. Everybody made the service quick! More

Tire pressure light came on shortly after leaving the service department. It should have been reset. It was not on when I dropped off my vehicle. Caused a distraction and unnecessary frustration while service department. It should have been reset. It was not on when I dropped off my vehicle. Caused a distraction and unnecessary frustration while driving home. More

I brought my Lexus into the dealership for service. They were so quick and very professional and detailed. They also gave me a ride back to work which I really appreciated. They were so quick and very professional and detailed. They also gave me a ride back to work which I really appreciated. More

There was no time frame given for the extent of the work. Online coupons were not offered until after the initial visit. Online coupons were not offered until after the initial visit. More

Greetings. .. My truck was filthy after the Toyota service. My truck isn't new nor fancy but , Dirt oily hand prints all over my afterwards is disrespectful. .. My truck was filthy after the Toyota service. My truck isn't new nor fancy but , Dirt oily hand prints all over my afterwards is disrespectful. More

Sam was my advisor and had great customer service. He kept me updated on what was happening and was super respectful. Make my service and experience better, thank you He kept me updated on what was happening and was super respectful. Make my service and experience better, thank you More

The Service Dept installed a new side mirror on my Lexus. I am so glad I did. I brought in a "dinged, scratched, and marked up" door with a dangling side mirror that was knocked off. They did a great job I am so glad I did. I brought in a "dinged, scratched, and marked up" door with a dangling side mirror that was knocked off. They did a great job installing including cleaning up the exterior of the car door. Looked brand new. Thank you. More