3,705 Reviews of Toyota of Rockwall - Service Center
Mick is great, the whole team is courteous and knowledgeable. Feel good about repairs being completed at the dealer. knowledgeable. Feel good about repairs being completed at the dealer. More
Staff was friendly. When I called to see if they had my tire in stock, they didn't but the parts gentleman said he could order it and it we be there within a few hours. When I called to see if they had my tire in stock, they didn't but the parts gentleman said he could order it and it we be there within a few hours. I was very happy they got it fixed within an hour. More
They were very attentive to me needs. The dealership and Mick were in constant contact with me to let me know what was going on with my vehicle. Their customer service has been spot on wi The dealership and Mick were in constant contact with me to let me know what was going on with my vehicle. Their customer service has been spot on with each of my visits and were able to solve my vehicle needs. Until the next time. More
Everything was awesome until I got in my truck and the drivers seat was soaking wet. No one informed me that they left the windows open and it rained. I was surprised to sit in a soggy seat of a pretty ne drivers seat was soaking wet. No one informed me that they left the windows open and it rained. I was surprised to sit in a soggy seat of a pretty new truck More
I had to return after the evaporator for my air conditioning was installed. The car wasn't cooling sufficiently. They checked everything over a couple of days, but they were unable to recreate th conditioning was installed. The car wasn't cooling sufficiently. They checked everything over a couple of days, but they were unable to recreate the problem. When I left with my car, it was cooling ok. The only thing that I can think of was that the temperature outside was a lot cooler than the day I had the problem. Kevin was very considerate and kept me informed. Thanks to everyone involved. More
as always I love dealing with these people at Rockwall Toyota, Great all around employees Toyota, Great all around employees More
The Service manager and reps all worked very hard to make sure I was satisfied with their work. sure I was satisfied with their work. More