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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,669 Reviews

3,669 Reviews of Toyota of Rockwall - Service Center

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June 28, 2022

Everyone was professional and top notch! I was pleasantly surprised at how smooth the process was from start to finish. More

by amieejo87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue, Bethany Smith, Josue Gutierrez
Jun 29, 2022 -

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

June 28, 2022

The wait is usually not too bad. Everyone is nice and attentive. Scheduling appointments is easy, always someone to answer the phone. More

by MISTYKW1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
Jun 29, 2022 -

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Toyota of Rockwall. Please don't hesitate to reach out if you need anything else.

June 27, 2022

The staffs were very friendly including my driver who was kind to drive me home to grab my computer on the way back. More

by jbakerjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Gutierrez
Jun 27, 2022 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 27, 2022

The staffs are very welcoming, professional ,and knowledgeable. Am proud of their service and will referrals. More

by Jwanyoike94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Gutierrez
Jun 27, 2022 -

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 27, 2022

The service department at this location is one of the best. Justin was my service tech and he was outstanding with his service and getting my vehicle taken care of. More

by kaylabranning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Jun 27, 2022 -

Toyota of Rockwall responded

We are very happy Justin provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 27, 2022

I am from the Garland area and drive out of my way to the Rockwall location because of the AMAZING customer service and efficiently in regard to in and out time! My last appointment was 45 minutes!! By far t More

by keziamartin123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Trahan
Jun 27, 2022 -

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

June 24, 2022

Justin is great. The service is always top notch. They are always prompt with the shuttle getting me to work on time. My experience with Toyota service department kee More

by M_DEMP_SEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Jun 25, 2022 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 24, 2022

The service seemed to be OK. Sadly, I was told a water line was broken, so no car wash. I arrived 15 minutes before my appointment as instructed and sat waiting 16 minutes before More

by Howard Baker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Gutierrez
Jun 25, 2022 -

Toyota of Rockwall responded

We take all feedback seriously and will share your comments with the team. We appreciate your business and our team looks forward to serving you again soon!

June 24, 2022

Very nice people, clean and comfortable when you are waiting, very nice experience. Always helpful. More

by shelly-thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue, Kevin McGuire
Jun 25, 2022 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 24, 2022

Everyone I met at Toyota of Rockwall was courteous and professional. They met all expectations. More

by Sgallatin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Jun 25, 2022 -

Toyota of Rockwall responded

It's great to hear that we were able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

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