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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,664 Reviews

3,664 Reviews of Toyota of Rockwall - Service Center

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June 21, 2022

Service was outstanding as always! Toyota of Rockwall sets the standard for service and always exceeds my expectations. More

by dsweet1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that Kasey had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Toyota of Rockwall. Please don't hesitate to reach out if you need anything else.

June 21, 2022

Kasey met me when I pulled in for my 25,000 mile service. She was wonderful, bright, friendly and got me signed in quickly. The lobby is nice with free coffee / hot chocolate / bottled water. Soft drinks an More

by nick@nickalexanderproductions
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Toyota of Rockwall responded

Thank you for the kind words for our service department. We truly appreciate your business, Nick. We look forward to sharing your compliments with Kasey and our crew. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help.

June 20, 2022

We Love Toyota of Rockwall, we bought our vehicle in 2011. It has only been serviced here and they have always taken great care of us. Thank you More

by MATTHEWC2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue, Stephanie Sanchez
Jun 21, 2022 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 20, 2022

Quick and easy! I was in and out for the 10k service in 45minutes. Service with a smile. More

by Lisamccoy0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Gutierrez
Jun 21, 2022 -

Toyota of Rockwall responded

Thank you so much for your kind words, Lisa, and for taking the time to leave us this wonderful feedback!

June 20, 2022

Service Experienced Staff are ALWAYS professional, accurate, caring and complete the job in a timely manner. More

by CHIARYCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rust
Jun 21, 2022 -

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Toyota of Rockwall!

June 19, 2022

People are nice and service advisor is helpful. Let’s you know how long service will take and gives you updates More

by JWPIAZZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
Jun 20, 2022 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 19, 2022

The service advisor who rendered service today, her meme is Kesey gave an extraordinarily service. The oil change and the tire rotation took less than I expected. If I want to buy another vehicle, I would More

by m_abrha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kesey
Jun 20, 2022 -

Toyota of Rockwall responded

We appreciate your business and our team looks forward to serving you again soon!

June 18, 2022

Mick and Kasie provided excellent service and helped me get both of my vehicles serviced on the same day. They were also very helpful with taking care of my tire warranty, which turned out much better th More

by Salvador.Lazos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Toyota of Rockwall responded

Thank you for your very kind review, Salvador. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

June 17, 2022

I appreciate the way Toyota of Rockwall goes above and beyond to satisfy my needs. More

by devastern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Davis
Jun 20, 2022 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

June 17, 2022

Toyota of Rockwall is the place to go. I received awesome customer service from the front office to my service technician Cesar. He was able to fully inspect my vehicle and before going be More

by RUBYA76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
Jun 20, 2022 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall, your feedback and rating mean a lot to us. We're glad Cesar and our team were able to help, and we hope to see you again!

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