Toyota of Rockwall - Service Center

They were very attentive to me needs. The dealership and Mick were in constant contact with me to let me know what was going on with my vehicle. Their customer service has been spot on wi The dealership and Mick were in constant contact with me to let me know what was going on with my vehicle. Their customer service has been spot on with each of my visits and were able to solve my vehicle needs. Until the next time. More

I had to return after the evaporator for my air conditioning was installed. The car wasn't cooling sufficiently. They checked everything over a couple of days, but they were unable to recreate th conditioning was installed. The car wasn't cooling sufficiently. They checked everything over a couple of days, but they were unable to recreate the problem. When I left with my car, it was cooling ok. The only thing that I can think of was that the temperature outside was a lot cooler than the day I had the problem. Kevin was very considerate and kept me informed. Thanks to everyone involved. More

Caesar was great I’ll do all my business with him . Y’all need more like him. Y’all need more like him. More

as always I love dealing with these people at Rockwall Toyota, Great all around employees Toyota, Great all around employees More

The Service manager and reps all worked very hard to make sure I was satisfied with their work. sure I was satisfied with their work. More

Stephanie Sanchez is the best. Best Attention and customer service. This oil change was a little longer than expected. Best Attention and customer service. This oil change was a little longer than expected. More

Kasey, the customer agent was incredible and the service made on my car was excellent made on my car was excellent More

Kevin was super helpful! He was very kind, through, knowledgeable, and informative. He explained options to me so I felt like I was able to make the best decision for my spec He was very kind, through, knowledgeable, and informative. He explained options to me so I felt like I was able to make the best decision for my specific situation. More

Sam was great. I had a recall on my Venza so, after confirming my system was part of that recall, the services techs ordered the parts needed to make the fix. Sam c I had a recall on my Venza so, after confirming my system was part of that recall, the services techs ordered the parts needed to make the fix. Sam called me the day the parts arrived to schedule an appointment to make the repairs. I brought the car in to the service department early one morning, chatted with Sam to let him know I would be shopping around the area and he should give me a call when the car was ready. Two and a half hours I got the call from Sam that my car was ready and picked it up and departed. Toyota of Rockwall service has been great to work with and Sam, my advisor, is a great communicator and excellent at hi job. More

When I called to ask for a estimate on how much my oil change was going to be, they told me around 68 dollars. When I got the oil change it was 121 dollars. This is not the Toyota that I have been worki change was going to be, they told me around 68 dollars. When I got the oil change it was 121 dollars. This is not the Toyota that I have been working with. More