Back

Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,664 Reviews

3,664 Reviews of Toyota of Rockwall - Service Center

Sort by
June 08, 2022

The friendliness of the staff that wait on me. The cleanliness of the waiting room and free water. Having some of the workers greet me that know my first name. Keeping me informed on anything t More

by sawigs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Hogue, Kyle Rust
Jun 09, 2022 -

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

June 07, 2022

I was impressed with the courteous reception from the service agents when I arrived. When I came to pick up my car, Sam, my service rep. advised me on recommendations for future service. More

by cnanyanwu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Toyota of Rockwall responded

It's great to hear that Sam and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

June 07, 2022

Toyota of Rockwall has been my to go to dealership since I bought my 86. They have always been fast and efficient and have listened to my every concern when it came to servicing my vehicle. More

by raeedu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie, Cesar Martinez
Jun 07, 2022 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a consistently great experience for all these years!

June 06, 2022

I was happy with the representative that helped me and guided me through what my car needed and I got it done! I’m satisfied with my overall experience! More

by mujtabaullah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Maddran
Jun 07, 2022 -

Toyota of Rockwall responded

We appreciate your business and our team looks forward to serving you again soon!

June 06, 2022

My experience was great actually something I’ve grown accustom too. I’ll definitely be back to do business there. More

by EFOJEDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
Jun 07, 2022 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 04, 2022

Courteous and professional. Excellent customer service. Always taking time to answer questions and willing to help More

by MDCORPUZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Trahan and Eric Rodeiguez
Jun 06, 2022 -

Toyota of Rockwall responded

Thank you for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

June 03, 2022

I set an appointment with only 2 days ahead and got scheduled at the time I wanted was attended kindly and serviced was delivered as expected. In less than 90 minutes I was on my way to other activitie More

by mzalzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 03, 2022 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 03, 2022

Best service hands down! !! Very nice customer service and polite friendly staff. Will come back to see them More

by cruz_elsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Gutierrez
Jun 03, 2022 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

June 03, 2022

The service advisor was prompt and nice. Oil change didn't take long at all. They did a great job washing the car, think I'll buy a white car next time. More

by yfz.randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
Jun 03, 2022 -

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Toyota of Rockwall. Please don't hesitate to reach out if you need anything else.

June 02, 2022

Great place to go for car repairs. The employees are very knowledgeable and respectful here. More

by hawk057
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
Jun 02, 2022 -

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall, Stephanie and our team look forward to having you as one of our valued customers for many more years to come!

...
157
...