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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,697 Reviews

3,697 Reviews of Toyota of Rockwall - Service Center

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April 19, 2022

Great service and great people make for happy customers. Always a good experience at Rockwall Toyota More

by jventers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

April 19, 2022

I love this service center! They are efficient, thorough and have great customer service! I have not taken my car to be serviced anywhere else. More

by emeneses
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Hogue
Apr 19, 2022 -

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Toyota of Rockwall. Please don't hesitate to reach out if you need anything else.

April 18, 2022

Starting with the person who take my calling to get an appointment and the people of service department, they were very professional taking care on my issue. More

by Fernando De La Torre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
Apr 18, 2022 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Fernando, and look forward to your next visit.

April 18, 2022

Simply put we have two Toyota autos: 2001 Tacoma pickup and 2009 Sienna that are very dependable because of the Toyota maintenance team. No need for monthly car payments. More

by rrgross72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 18, 2022

Great experience. The team is always very professional and they took care of the service in an expedient manner. More

by volleypauls75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Davis
Apr 19, 2022 -

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall!

April 16, 2022

Easy to work with and very organized in selling cars and servicing them after purchase More

by pwilde59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Apr 18, 2022 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 15, 2022

Great experience as always! Will continue to come here for all my car service needs! More

by orrens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Toyota of Rockwall!

April 15, 2022

Always the very best service at this dealership and Mick is part of the reason. More

by THEVINYARDFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mick and our team, and we look forward to working with you again.

April 14, 2022

I’ve bought multiple vehicles from this dealership and have always received excellent service and customer service from them. More

by JMTURNER08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Toyota of Rockwall responded

We appreciate your business and our team looks forward to serving you again soon!

April 13, 2022

Always a great experience at this dealership always. . Justin is always the most honest service adviser.. More

by MIKEMITTELMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Apr 13, 2022 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad Justin is always able to help, and we hope to see you again!

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