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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,753 Reviews
Call Service Center (844) 208-1008

3,753 Reviews of Toyota of Rockwall - Service Center

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July 16, 2025

Rockwall Toyota has my two thumbs up every time I get my Toyota Highlander serviced More

by jessparra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2025 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 15, 2025

Bought my Toyota Tacoma at another dealership. Took a chance on Rockwall Toyota for service. Mick and everyone in the Service Dept have been professional and courteous. They have been earning my t More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2025 -

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

July 14, 2025

Our advisor and service team at Rockwall Toyota is always very professional and helpful and our advisor always explains everything to us. More

by karl doebbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl David
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Jul 14, 2025 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 13, 2025

Very professional, yet personable people. Kawa met me at my car, explained my service, and showed me around. Good coffee too. More

by Tom Carlisle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kawa
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Jul 13, 2025 -

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

July 12, 2025

Good service, fast delivery, friendly staff and clean facility the team has always been great to us in every aspect. More

by mayra.macias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2025 -

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

July 12, 2025

Mick did a great job. He was patient and thorough in explaining the problems with our vehicle and answering our questions. He worked with us to find the best solution. More

by Michelle
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2025 -

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

July 09, 2025

Professional and efficient team. I'm happy with my purchase and the service I'd received. They got a good team there. More

by devinnguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2025 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

July 06, 2025

Clean, well run, customer oriented. I enjoy coming here for my scheduled maintenance. Highly recommend! More

by Notwastinaminute
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dontrell Saucier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aubrey Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
JEFF LAND
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2025 -

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 05, 2025

I have had my vehicle serviced several times here. Each time it is inconsistent with the inspection findings, items do not match up from previous inspections. The time is excessive for service especia More

by jlovv_wp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mick Schott
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2025 -

Toyota of Rockwall responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

July 05, 2025

The service department advisor was very knowledgeable and personable. It took a very short wait time for me. I was in and out in less than an hour. Great service. More

by pbendorf11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
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Jul 05, 2025 -

Toyota of Rockwall responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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