Toyota of Rockwall - Service Center

Quick service performed. Clean lounge and restrooms. It was a pleasant experience. Friendly customer service. Clean lounge and restrooms. It was a pleasant experience. Friendly customer service. More

Mickey in service always takes good care of me and my 4Runner. Hands down he’s the best!’ 4Runner. Hands down he’s the best!’ More

An alignment service was done but it was obviously not serviced. Had to take it back the next day and they didn’t even apologize. Two days of work missed with no rental, I expected more from this dealers serviced. Had to take it back the next day and they didn’t even apologize. Two days of work missed with no rental, I expected more from this dealership seeing as this is where I purchased my truck. More

The service was great all around. The wait was not bad at all. Everyone was very friendly in the service department. The wait was not bad at all. Everyone was very friendly in the service department. More

I was told a part was ordered but I have not received a call or a notice on the status nothing was told to me at the time of checkout. call or a notice on the status nothing was told to me at the time of checkout. More

Everyone was super professional and helpful. They continued to keep me updated on the progress of my repairs. I feel like the prices were fair, and it’s nice to know that the dealership like tha They continued to keep me updated on the progress of my repairs. I feel like the prices were fair, and it’s nice to know that the dealership like that is just down the road from me so if I ever need anything else I have people that I can count on and trust for further service. I feel grateful to have the team that helped me. Thank you so much, have a nice day Sincerely Rick Beggs More

Very polite service The employee checking with customers in the waiting area was a nice touch. Low score is due to not solving or providing an alternative to my problem. I brought my vehicle in for a safety in the waiting area was a nice touch. Low score is due to not solving or providing an alternative to my problem. I brought my vehicle in for a safety recall. I was told that the parts to complete the recall were on backorder, with no idea if and when the parts would be available. Really? Is that how Toyota responds to national safety recalls. Very disappointing, if not in compliance with the law. More

Thank you for being patient enough to schedule me a last minute appointm to get me in a oil change after leaving work minute appointm to get me in a oil change after leaving work More

It was a great experience. A young lady came and checked on me twice. Very nice staff all around. A young lady came and checked on me twice. Very nice staff all around. More